Ava Wink
Milwaukee
Summary
Motivated and people-focused professional seeking a Leasing Agent position. Bringing strong customer service experience, sales ability, and organizational skills, with a proven track record of building relationships and creating positive client experiences.
Overview
6
6
years of professional experience
Work History
Bartender
Jo Cats Pub
Milwaukee
09.2024 - Current
- Prepared and served diverse beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of the bar area.
- Assisted in training new bartenders on drink recipes and service standards.
- Engaged with customers to foster a welcoming atmosphere and improve overall experience.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Cultivated positive working relationships with colleagues through effective communication.
Server
Sunset on the water
Fond du Lac
05.2020 - 08.2024
- Provided excellent customer service in a busy waterfront restaurant
- Assisted in managing shifts, coordinating team activities, and resolving issues
- Trained new employees on service standards and expectations to enhance team performance
- Resolved customer concerns to ensure satisfaction and promote repeat business
- Assisted guests with menu selections and special dietary needs.
- Handled cash transactions and managed tips responsibly at end of shift.
Education
Fond Du Lac High School
Fond du Lac, WisconsinSome College (No Degree) -
University of Arizona
Tucson, AZSkills
- Customer Relationship Building
- Sales & Upselling
- Communication & Interpersonal Skills
- Time Management & Multitasking
- Training & Team Development
- Problem Solving
- Organization & Attention to Detail
Timeline
Bartender
Jo Cats Pub
09.2024 - Current
Server
Sunset on the water
05.2020 - 08.2024
Fond Du Lac High School
Some College (No Degree) -
University of Arizona