Ava Wolfe
Baltimore
Summary
Dedicated individual with strong customer service and organizational skills, developed through work as a cashier and floor supervisor. Focused on enhancing customer experiences and efficiently handling transactions, demonstrating adaptability and a strong work ethic.
Overview
3
3
years of professional experience
Work History
Cahsier
Zettler Hardware
Pickerington, OH
06.2024 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
- Maintained organized and clean store environment, ensuring merchandise was properly displayed.
- Collaborated with team members to enhance overall customer service experience.
- Handled cash register operations, ensuring accuracy in cash handling and change dispensing.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Floor Supervisor
Blue Monkey
Pataskala, OH
04.2023 - 09.2023
- Supervised daily floor operations, ensuring compliance with safety standards and company policies.
- Trained new staff on operational procedures and customer service best practices.
Education
Bachelor of Science - Nursing
Otterbein University
Westerville, OH05-2029
High School Diploma -
Liberty Union High School
Baltimore, Ohio05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Accomplishments
I graduated Suma Cumulate from High School while playing Varsity Volleyball. I also played at the National level in Club Volleyball. My college volleyball team at Otterbein just won the ACC championship, and we made an appearance at the NCAA tournament.
Timeline
Cahsier
Zettler Hardware
06.2024 - 12.2025
Floor Supervisor
Blue Monkey
04.2023 - 09.2023
Bachelor of Science - Nursing
Otterbein University
High School Diploma -
Liberty Union High School