Avaani Matthews
Canton,GA
Summary
I bring a strong combination of professionalism, friendliness, and efficiency to every interaction. Experienced in managing front desk operations, handling multi-line phone systems, and providing customer service in fast-paced environments. With excellent communication skills and a positive attitude, I ensure smooth daily operations and leave a lasting first impression. I'm adaptable, organized, and always ready to support the team with a can-do approach.
Overview
1
1
year of professional experience
Work History
Client Service Representative
Angela Krause Ford Lincoln
Alpharetta, Georgia
05.2024 - Current
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
- Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
- Performed administrative tasks such as filing documents and responding to emails.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
Education
High School Diploma -
Creekview Highschool
Canton05-2023
Skills
- Customer service
- Team collaboration
- Adaptability and flexibility
- Effective communication
- Time management
- Document and records management
Affiliations
- Travel Enthusiast
- Outdoor Fitness & Wellness
- Language Learner
- Book Club Member
Timeline
Client Service Representative
Angela Krause Ford Lincoln
05.2024 - Current
High School Diploma -
Creekview Highschool