Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avah Eggebrecht

Polson,MT

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at City of Polson. Proven ability to enhance guest experiences through effective multitasking and upselling techniques, contributing to increased sales and client satisfaction. Committed to maintaining high standards in fast-paced environments while fostering team collaboration.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Server

City of Polson
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Veterinary Technician

Polson Veterniary Clinic
11.2022 - 12.2023
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.

Server

China Gate
06.2018 - 08.2022
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

High School Diploma -

Polson High School
1712 2nd Street West
06-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Sales expertise
  • Sales techniques
  • Suggestive selling
  • Task prioritization
  • Multitasking and organization
  • Upselling techniques
  • Positive and professional

Timeline

Server

City of Polson
03.2024 - Current

Veterinary Technician

Polson Veterniary Clinic
11.2022 - 12.2023

Server

China Gate
06.2018 - 08.2022

High School Diploma -

Polson High School
Avah Eggebrecht