Avalesha Ortega
Victorville,CA
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Overview
7
7
years of professional experience
Work History
Caretaker
InHomeCare
07.2018 - Current
- Reduced emergency response times by establishing clear protocols for urgent situations involving medical issues or security concerns.
- Maintained required records of work hours, budgets and payrolls.
- Streamlined administrative tasks by implementing an organized system for managing paperwork related to work orders, invoices, and resident files.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Ran errands for patients, did shopping, and picked up other necessities.
Security Officer
Silver Shield Security
04.2022 - 11.2023
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Officer
Allied Universal Security Services
05.2019 - 11.2023
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Examined doors, windows and gates to verify security.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored CCTV cameras and alarm systems for security breaches.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Officer
Securitas Security Services USA
07.2017 - 10.2020
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Examined doors, windows and gates to verify security.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Investigated suspicious activities and persons to maintain security of premises.
- Checked and verified photo identification prior to granting facility access.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Package Handler
Nordstrom
05.2019 - 09.2022
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Upheld security measures by screening packages according to established protocols and reporting any suspicious items promptly.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed safety regulations to maintain safe work environment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Picker Packer
QVC Distribution Center
03.2019 - 09.2022
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Scanned packages and boxes and moved to loading dock for shipment.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Scanner
UPS
07.2017 - 10.2020
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Managed file archival and information retrievals.
- Reviewed and adjusted scanner settings as needed to produce high-quality images according to project requirements.
- Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
- Reduced package misrouting incidents by maintaining thorough knowledge of shipping codes and procedures.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
- Measured quantity, weight and dimensions to determine cost of shipping.
- Ensured workplace safety by following proper lifting protocols when handling heavy or oversized packages for scanning.
- Increased package scanning efficiency by utilizing advanced scanning equipment and software.
- Utilized totes, jacks and forklifts to safely load and unload materials and heavy items to and from trucks.
Package Scanner
United States Postal Service, USPS
05.2020 - 11.2022
- Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
- Reduced package misrouting incidents by maintaining thorough knowledge of shipping codes and procedures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
- Measured quantity, weight and dimensions to determine cost of shipping.
- Maintained detailed records of scanned packages, allowing for easy reference and tracking throughout the logistics process.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Protected materials for transport by correctly packaging products in boxes and crates.
Education
No Degree - Nursing Administration
Victor Valley College
Victorville, CA10.2022
No Degree - English
Santa Monica College
Santa Monica, CA06.2018
High School Diploma -
Marco Antonio Firebaugh High School
Lynwood, CA07.2017
Skills
- Desktop Computers
- Clear Communication
- Laundry and Dry Cleaning
- Meal Preparation
- Safety Equipment
Timeline
Security Officer
Silver Shield Security
04.2022 - 11.2023
Package Scanner
United States Postal Service, USPS
05.2020 - 11.2022
Security Officer
Allied Universal Security Services
05.2019 - 11.2023
Package Handler
Nordstrom
05.2019 - 09.2022
Picker Packer
QVC Distribution Center
03.2019 - 09.2022
Caretaker
InHomeCare
07.2018 - Current
Security Officer
Securitas Security Services USA
07.2017 - 10.2020
Scanner
UPS
07.2017 - 10.2020
No Degree - Nursing Administration
Victor Valley College
No Degree - English
Santa Monica College
High School Diploma -
Marco Antonio Firebaugh High School
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