Avani Armstrong
Plano,TX
Summary
Bubbly Bottle Service Waitress well-versed in interacting with customers and taking orders, providing bills and collecting payments and clearing and cleaning tables. Energetic and vivacious individual with 1 year of experience serving food items and alcoholic beverages to nightclub and bar patrons. In-depth knowledge of wine, beer and liquor brands and cocktail recipes.
Overview
1
1
year of professional experience
Work History
Bottle Service
Abis Hookah Lounge
Richardson, TX
02.2024 - Current
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
- Enhanced customer experience by providing personalized bottle service and attentive care to VIP guests.
- Streamlined bottle service process by effectively coordinating with bar staff and management, ensuring timely delivery of orders.
- Enhanced customer experience by providing personalized bottle service and maintaining a high standard of professionalism.
- Increased overall efficiency by training new staff members on proper bottle service techniques and protocols.
- Collaborated with management to develop strategies for business growth through targeted marketing efforts and excellent customer service practices.
Bottle Server
Circle Lounge
Carrollton, TX
02.2024 - Current
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
Education
Cosmetologist - Hairstyling
Ogle School of Hair Skin Nails
Fort Worth, TX06.2022
Timeline
Bottle Service
Abis Hookah Lounge
02.2024 - Current
Bottle Server
Circle Lounge
02.2024 - Current
Cosmetologist - Hairstyling
Ogle School of Hair Skin Nails