Avaniben Chaudhari
Sioux Falls
Summary
Detail-oriented and customer-focused professional with experience handling cash transactions accurately and efficiently. Skilled in providing excellent customer service, maintaining confidentiality, and following policies and procedures. Strong communicator with a proven ability to work in fast-paced, high-responsibility environments.
Overview
10
10
years of professional experience
Work History
Team Lead
Basil Thai Kitchen
Columbus
01.2024 - 12.2025
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on food preparation and service protocols.
- Managed inventory levels to maintain stock and minimize waste.
- Coordinated team schedules to optimize workflow during peak hours.
- Communicated with suppliers to order fresh ingredients regularly.
- Trained new staff in relevant processes and procedures.
- Monitored team progress and enforced deadlines.
Manager
Platinum Amusements LLC
Columbus
11.2020 - 12.2024
- Managing the maintenance route and service quality.
- Communicates with clients about their needs to improve business and revenue.
- Trained technicians in house and out in the field.
- Managed field techs to perform required maintenance on the equipment.
- Created excel books to calculate invoices and P&L reports.
- Maintained warehouse inventory for the spare parts and equipment.
Cashier
American Deli
Columbus
08.2018 - 07.2019
- Accurately processed customer orders and payments in a fast-paced restaurant environment
- Operated cash register and POS system to handle cash, card, and digital transactions
- Provided friendly, professional customer service at the front counter
- Answered customer questions about menu items, pricing, and promotions
- Ensured order accuracy and communicated effectively with kitchen staff
- Balanced cash drawer and followed cash-handling procedures
- Maintained a clean and organized front counter and dining area
- Assisted with phone orders and takeout orders as needed
Hotel Receptionist
Super 8
Muscatine
01.2016 - 11.2016
- Greeted guests professionally and managed check-in and check-out procedures efficiently
- Handled room reservations, cancellations, and modifications using hotel booking systems
- Answered phone calls, emails, and in-person inquiries with a high level of customer service
- Provided guests with information on hotel amenities, services, and local attractions
- Processed payments, issued invoices, and handled cash and card transactions accurately
- Resolved guest concerns and complaints promptly to ensure a positive guest experience
- Coordinated with housekeeping and maintenance to ensure room readiness and guest satisfaction
- Maintained a clean, organized, and professional front desk environment
- Followed hotel policies, safety standards, and confidentiality procedures
Education
High School Diploma -
East Ridge High School
Chattanooga, TNSkills
- Cash Handling & Balancing Expert
- Customer Service Experienced
- Communication Skills Skillful
- Attention to Detail Skillful
- Confidentiality Expert
Languages
- Gujarati
- Hindi
- English, Highly proficient
- Gujarati, Native speaker
- Hindi, Native speaker
Timeline
Team Lead
Basil Thai Kitchen
01.2024 - 12.2025
Manager
Platinum Amusements LLC
11.2020 - 12.2024
Cashier
American Deli
08.2018 - 07.2019
Hotel Receptionist
Super 8
01.2016 - 11.2016
High School Diploma -
East Ridge High School