Overview
Work History
Education
Skills
Timeline
Generic

Dawn Dietl

Cameron,TX

Overview

5
5
years of professional experience

Work History

Team Lead

Tractor Supply Company
Rockdale, TX
02.2025 - 05.2026
  • Guided team performance to achieve operational goals and enhance customer satisfaction.
  • Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
  • Mentored new employees on best practices in customer service and product knowledge.
  • Implemented training programs that improved team productivity and efficiency metrics.
  • Collaborated with management to identify areas for process improvement across departments.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Cashier

Murphy USA
Rockdale, Texas
06.2024 - 02.2026
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Cashier

Dollar Tree
Rockdale, TX
10.2025 - 04.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring proper handling of transactions.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Monitored inventory levels, restocking items as necessary to maintain store presentation.
  • Implemented best practices for cash handling and transaction accuracy to reduce discrepancies.
  • Led efforts to streamline checkout processes, improving overall customer experience and satisfaction.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

School Bus Monitor

Rockdale Independent School District
Rockdale, Texas
02.2024 - 06.2024
  • Conducted pre-trip inspections of the bus to ensure it was safe for transportation.
  • Ensured students followed school rules while on the bus, such as no loud talking or fighting.
  • Provided assistance to disabled students when getting on and off the bus.

Cafeteria Worker

Rockdale Independent School District
Rockdale, Texas
08.2023 - 02.2024
  • Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
  • Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
  • Stocked shelves with necessary supplies for cafeteria operations.

Manager

Smart Pawn
Rockdale, Texas
11.2022 - 05.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Cashier

Smart Pawn
Rockdale, Texas
09.2022 - 10.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Assistant Manager

Domino's Pizza
Rockdale, Texas
04.2022 - 09.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Team Lead

Tractor Supply
Rockdale
06.2021 - 04.2022
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Trained new staff in relevant processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Provided support to junior staff during peak periods of workloads.
  • Motivated staff through positive reinforcement techniques.
  • Maintained accurate records of employee attendance and task completion times.
  • Delegated tasks appropriately according to individual skill sets.
  • Monitored team progress and enforced deadlines.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Cashier

Tractor Supply
Rockdale
04.2021 - 11.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

High School Diploma -

Sultana
Hesperia, CA
05.2007

Skills

  • Cash Handling
  • Customer Service
  • Cash Register Operation
  • Payment Processing
  • Drawer balancing
  • Payment Collection
  • ID Verification
  • POS Systems
  • Returns processing
  • Customer Assistance
  • Loyalty Program Promotion
  • Cash Management
  • Currency counting
  • Time management skills
  • Inventory Management
  • Cash Drawer Balancing
  • Attention to detail
  • Customer focus
  • Coaching and mentoring
  • Employee training
  • Client communication
  • Task delegation
  • Marketing
  • Employee engagement
  • Problem-solving
  • Teamwork and collaboration
  • Team supervision
  • Staff training
  • Flexible schedule
  • Cash handling
  • Coaching
  • Overseeing daily activities
  • Client service
  • Onboarding and orientation

Timeline

Cashier

Dollar Tree
10.2025 - 04.2026

Team Lead

Tractor Supply Company
02.2025 - 05.2026

Cashier

Murphy USA
06.2024 - 02.2026

School Bus Monitor

Rockdale Independent School District
02.2024 - 06.2024

Cafeteria Worker

Rockdale Independent School District
08.2023 - 02.2024

Manager

Smart Pawn
11.2022 - 05.2023

Cashier

Smart Pawn
09.2022 - 10.2022

Assistant Manager

Domino's Pizza
04.2022 - 09.2022

Team Lead

Tractor Supply
06.2021 - 04.2022

Cashier

Tractor Supply
04.2021 - 11.2021

High School Diploma -

Sultana
Dawn Dietl