Avel Mendoza

• Engaged customers through effective communication, understanding needs, and providing tailored product solutions.
• Managed sales inquiries via phone and email, ensuring prompt and accurate responses to clients.
• Collaborated with team members to streamline order processing and improve customer satisfaction.
• Developed product knowledge to assist in upselling and cross-selling opportunities effectively.
• Participated in regular sales meetings to share insights and contribute to strategic planning discussions.
• Answered customers' questions regarding products, prices, and availability.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.

• Coordinated delivery schedules to optimize transportation efficiency and meet customer timelines.
• Monitored vehicle locations using GPS tracking systems to ensure timely deliveries.
• Communicated with drivers to address issues and provide route updates effectively.
• Documented and maintained accurate records of shipments and dispatch activities.
• Assisted in resolving customer inquiries related to order status and delivery logistics.
• Collaborated with warehouse staff to streamline loading processes, enhancing operational flow.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Kennewick

• Operated forklifts to transport materials efficiently within warehouse environment.
• Assembled building materials according to specifications and quality standards.
• Conducted inventory checks to ensure accurate stock levels and minimize discrepancies.
• Collaborated with team members to streamline loading processes and improve workflow efficiency.

• Operated forklifts and hand tools to efficiently move and organize lumber products.
• Assisted in inventory management by labeling and tracking stock levels accurately.
• Maintained a clean and safe work environment, adhering to safety protocols consistently.
• Collaborated with team members to streamline loading processes, improving workflow efficiency.

• Operated forklifts and pallet jacks to efficiently move products within warehouse.
• Assisted in inventory management by accurately counting and labeling stock items.
• Maintained clean and organized workspaces to promote safety and efficiency.
• Collaborated with team members to ensure timely order fulfillment and shipping processes.
• Loaded customer and commercial vehicles

• Processed customer transactions accurately and efficiently.
• Assisted customers with menu selections and special requests.
• Maintained cleanliness and organization of work area.
• Balanced cash drawer at the beginning and end of shifts.