Avelina Hernandez
Mill Creek,WA
Overview
7
7
years of professional experience
Work History
Sales Associate
Nordstrom
Lynnwood, Washington
05.2024 - Current
- Open and close the register, prepare deposits, track receipts, and count money.
- Assisted customers with product selections and styling advice.
- Managed inventory levels and organized merchandise displays.
- Greeted customers and provided exceptional customer service.
Manager/Associate
Panera Bread
Bothell, Washington
12.2021 - 06.2024
- Prepare customer food, detail orders, while providing excellent customer service.
- Process credit cards, checks, gift cards, and coupons.
- Organize and report financial data, payment history, and assist with accounting tasks.
- Prepare deposits for pickup.
- Communicate detailed accounts of accidents, injuries, or unsafe working conditions with management, and create reports.
- Train team members to work as cashiers in accordance with company policies and procedures.
Courtesy Clerk
Town & Country Market
Mill Creek
09.2020 - 09.2021
- Provided outstanding customer service with price checks, heavy items, and anything else needed to ensure a good shopping experience.
- Restocked, arranged, and organized merchandise in the front lanes to increase product sales.
- Cleaned, collected, and organized carts and baskets for customer use.
Family Event Coordinator
Arena Sports Mill Creek
Mill Creek
04.2019 - 03.2020
- Managed and supervised the designated area in the facility.
- Provided excellent customer service for guests.
- Collaborated closely with team members in training, problem-solving, and project development.
Education
High School -
Henry M. Jackson High School
Mill Creek, WA06-2022
Cascadia Community College
Bothell, WASkills
- Problem resolution
- Leadership
- Team building
- Customer service
Summary
With a team-player attitude and a successful, determined work ethic, I am seeking a new challenge where I can apply my skills. I take pride in the managerial and leadership abilities I
have developed. I have excellent communication and organizational skills, with a focus on delivering results and exceeding expectations. I constantly strive to exceed expectations while efficiently managing projects from conception to completion. I work to foster positive relationships with customers and team members. My goal is to find a new opportunity to utilize my skills and continue developing professionally.
Timeline
Sales Associate
Nordstrom
05.2024 - Current
Manager/Associate
Panera Bread
12.2021 - 06.2024
Courtesy Clerk
Town & Country Market
09.2020 - 09.2021
Family Event Coordinator
Arena Sports Mill Creek
04.2019 - 03.2020
High School -
Henry M. Jackson High School
Cascadia Community College