Aveon Polk
Bradenton,FL
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in conflict resolution and staff training. Adept at fostering customer loyalty through active listening and critical thinking. Recognized for maintaining accuracy in cash handling while enhancing team efficiency in fast-paced environments. Committed to delivering exceptional service and support.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Walmart
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Poly Molding
Exactech
05.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Deburring parts
- buffing tools
- operating machines
- expecting and trimming parts
- Paid attention to detail while completing assignments.
Deli Clerk / Drinks /cashier
Wawa
05.2017 - 03.2018
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Cashier
Walmart
07.2013 - 08.2015
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Dollar Tree
03.2011 - 08.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bayshore High School
Bradenton, FL08.2011
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Staff training
Timeline
Poly Molding
Exactech
05.2018 - Current
Deli Clerk / Drinks /cashier
Wawa
05.2017 - 03.2018
Cashier
Walmart
07.2013 - 08.2015
Cashier
Dollar Tree
03.2011 - 08.2013
Customer Service Representative
Walmart
Bayshore High School