Aveona Hatten
Mansfield,OH
Summary
Proven Machine Operator at Surge Staffing, adept in precision part production and quality control, significantly enhancing operational efficiency. Excelled in customer service at Target, boosting satisfaction through effective communication and problem-solving. Skilled in multitasking and time management, with a commitment to safety and HIPAA compliance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Machine Operator
surge staffing
Mansfield, OH
01.2024 - 11.2024
- Monitor the feed and speed of machines during the machining process.
- Set up and operate machine tools to produce precision parts and instruments.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Inspect finished work pieces to ensure conformance with specifications.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Comply with company policies regarding quality control procedures.
- Record production information such as quantities produced and materials used on daily logs.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Unload finished products from machines onto conveyors or other transport systems.
Customer Service Advocate
Target
Mansfield, Ohio
05.2023 - 10.2023
- Greeted and assisted customers with inquiries regarding products and services.
- Provided accurate, valid, and complete information to customers in a timely manner.
- Excelled in exceeding daily credit card application goals.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including counter tops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Answered phone calls to assist customers with questions and orders.
Inventory Associate
WIS Inventory
Mansfield, OH
10.2022 - 06.2023
- Implemented loss prevention strategies to reduce shrinkage and waste.
- Maintained accurate records of sample inventory levels.
- Examined, counted and documented inventory levels.
- Regularly checked inventory levels for restocking needs.
Education
High School Diploma -
Pioneer
Shelby, OH12-2024
Medical Assistant
Pioneer
Shelby, OH12-2024
Skills
- Patient care and support
- Vital signs & medical history documentation
- Multitasking & time management
- Phlebotomy & injections
- Medical office administration
- Electronic health records systems (EPIC)
- Lab testing & Diagnostic procedures
- Patient education & communication
- Scheduling & appointment coordination
- HIPAA compliance
- Medical coding & billing
Certification
- Medical Assistant ( Graduate December 19th 2024)
Timeline
Machine Operator
surge staffing
01.2024 - 11.2024
Customer Service Advocate
Target
05.2023 - 10.2023
Inventory Associate
WIS Inventory
10.2022 - 06.2023
High School Diploma -
Pioneer
Medical Assistant
Pioneer