Averi Becker
Tualatin ,Oregon
Summary
Proven to excel in high-pressure environments, I enhanced guest satisfaction at Texas Roadhouse by skillfully managing reservations and seating, boosting sales through menu knowledge. Though my experience in the restaurant industry i’ve learned to work collectively with other colleagues. As well as good multitasking, and time management!
Overview
5
5
years of professional experience
Work History
Server
Flyboy Brewing
01.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Host
Texas Roadhouse
05.2024 - 09.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Advised customers about special offerings and menu items to help drive sales.
Server
Oswego Late Country Club
06.2023 - 09.2023
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Served families in a fast-paced poolside environment.
Education
Bachelor Of Kinesiology - Sports Medicine
Northern Arizona University
Flagstaff, AZSkills
- Strong work ethic
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Team collaboration
- Supply restocking
Timeline
Host
Texas Roadhouse
05.2024 - 09.2024
Server
Oswego Late Country Club
06.2023 - 09.2023
Server
Flyboy Brewing
01.2020 - Current
Bachelor Of Kinesiology - Sports Medicine
Northern Arizona University
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