Averi Harland
Flagstaff,AZ
Summary
A motivated and personable student pursuing a Bachelor's degree in Business Management with an emphasis in Marketing at Northern Arizona University.
Overview
1
1
year of professional experience
Work History
Hostess
Island Way Grill
05.2022 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about accurate wait times, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cleaned and restocked bathrooms for customers
- Supported needs of 400- person wait staff who attended to specific needs of countless customers daily for fine dining restaurant with social relevancy and intentionality
- Handled customer complaints and issues in a professional and courteous manner
Education
High School Diploma -
Clearwater Central Catholic High School
Clearwater, FL05.2021
Bachelor of Business - Business Management
Northern Arizona University
Flagstaff, AZ05.2025
Skills
- Hospitality Service Expertise
- Front- and Back-Of-House Coordination
- Ordering Procedures
- Detail oriented
- Organizational skills
- Develops positive workplace relationships
- Time management
- Customer service
Volunteering
Humane Society of Pinellas August 2019
3040 SR-590 Clearwater, FL 33759
- Supplied food, water, and personal care to animals
- Assisted with care of the animals providing special attention and cleaning cages
- Helped clean kennels and do laundry
High County Humane November 2022
11665 N, US-89, Flagstaff, AZ 86004
Make a Wish Foundation July 2019
1300 N Westshore Blvd, Tampa, FL 33607
- Make-A-Wish volunteers help grant wishes to children with a life threatening medical condition.
- Volunteers plan, organize, and implement successful fundraising events by working on event commitees.
- Helping on event day or participate in event.
Clubs
Future Business Women of America -Member at Northern Arizona University
- Focused on women empowerment and creating business leaderships
- Focuses on speaking highly about yourself without feeling guilty about it
- How to interact with different professionals
- Business and problem solving skills
Timeline
Hostess
Island Way Grill
05.2022 - 08.2023
High School Diploma -
Clearwater Central Catholic High School
Bachelor of Business - Business Management
Northern Arizona University
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