Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Averi McNeal

Joplin,MO

Summary

Hardworking, passionate, and dependable candidate. Who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and work with colleagues to meet a common goal.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

SalTea Sloth
04.2021 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Front Desk Receptionist

Associates Of Dentistry
05.2017 - 08.2020
  • I worked here in the summers while I was attending high school.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Education

High School Diploma -

Galena High School
Galena, KS
05.2020

Associate General Studies - Elementary Education

Crowder College
Webb City, MO
05.2021

No Degree - Elementary Education

Missouri State University
Springfield, MO
05.2024

Skills

  • Consultative Sales
  • Product Knowledge
  • Paperwork Processing
  • Client Relations
  • Appointment Scheduling
  • Complaint Resolution

Affiliations

  • Cheerleading
  • FCCLA
  • Spanish Club
  • Youth leader at Hope City since 2015
  • Babysitting since I was 12
  • Observations at Cecil Floyd Elementary for a year
  • Observations at Stapleton Elementary
  • Student teaching at Stapleton Elementary

Certification

Substitute

References

References available upon request.

Timeline

Customer Service Representative

SalTea Sloth
04.2021 - Current

Front Desk Receptionist

Associates Of Dentistry
05.2017 - 08.2020

High School Diploma -

Galena High School

Associate General Studies - Elementary Education

Crowder College

No Degree - Elementary Education

Missouri State University

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Averi McNeal