Averi Mitchell
Birmingham,AL
Summary
Dynamic leader with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
15
15
years of professional experience
Work History
Program Director
Sevita Health
Birmingham
03.2022 - Current
- Oversee the delivery of daily program services
- Organized and assisted local Continuum of Care with proper grant submission and peer review for funds for community agencies to assist the homeless population with social services
- Identify community needs and opportunities for program expansion and growth
- Develop and deliver marketing presentations
- Promote the success and reputation of Community Based Services
- Maintain open lines of communication with contracted and referring agencies, client families, community collaborations, and staff
- Provided therapeutic interventions to assist residents in coping with their transition and adjustment to a long-term care facility, including their social, emotional, and psychological needs
- Organized and lead care plan meetings involving the member, their family, and relevant healthcare professionals to create individualized care plans
- Interview, make quality hiring decisions, train and mentor in best practices, policies and procedures
- Set individual staff goals, monitor performance; document as necessary, provide ongoing feedback and timely evaluations
- Develop staff for advancement and to ensure continuity of the program.
Substance Abuse Recovery Counselor(Remote)
BHG Recovery Treatment Center
Birmingham
01.2022 - Current
- Works directly with the center psychiatrist, Certified Registered Nurse Practitioners, Substance Use Disorders (SUD) Assessor, and all members of the nursing staff
- Manage a case load for 30 to 40 residents to provide direct social services including assessment, placement, crisis intervention, treatment plan, individual and group session
- Also, provide supervision according to program guidelines
- Presented adult education program lectures and counseling to resident groups and conducted individual, group and family counseling sessions
- Responsible for initial intake assessments (such as but not limited to biopsychosocial assessments), substance use assessments, telehealth services with law enforcement/hospitals, and other individualized assessments
- Created recovery-oriented treatment plans and the initiation of discharge planning
- Responsible for provision of direct clinical services, including individual therapy, group and crisis intervention as indicated by individual need
- Provided accurate documentation in debriefing for daily/weekly reports and/or treatment team meetings as stipulated by program demands
- Coordinated ongoing care with emergency departments, hospitals community health/mental health providers as needed.
Program Director
Health Connect America
Birmingham
05.2021 - 01.2022
- Conducted assessments for appropriate treatment plans, interventions and referrals for substance use, Intensive In-Home Services, Mental illness, Autism
- Responsible for maintaining all business operations for Birmingham offices which covers Jefferson, Shelby, Tuscaloosa Counties
- Supervised staff including office manager, clinical supervisor, intake coordinator, masters level therapists, family development specialists, case managers and interns
- Responsible for developing and increasing yearly budget, completion of bi-weekly payroll
- Monitored staffing needs with promotion hires based on needs, monitor/meet PQI goals, execute yearly strategic planning, and ensure numerous monthly reports are completed
- Demonstrated exceptional organizational skills and abilities that enables case manager to work creatively and independently while coordinating multiple, complex, priority crises
- Successfully managed and assigned 400 resident to caseloads to provide individual counseling, crisis intervention, treatment planning and monthly behavioral evaluations, while serving as an advocate for financial and community resources.
Lead Medical Social Worker (Covid-contract)
Cooper Green Mercy Health Services
Birmingham
04.2021 - 08.2021
- Certified Case Manager (CCM)
- Refers patients to proper programs and activities to meet their social and emotional needs
- Conducted monthly staff meetings
- Provides written evaluation defining social work service needs, goals, and expected outcomes in conjunction with Plan of Treatment of referring physician
- Provided crisis intervention and assists families in understanding implications and complexities of medical situation
- Advocated for resources and removal of barriers within rural areas and indigent population
- Maintained ongoing dialog with supervisor and other health providers to ensure effective implementation of health plan
- Acts as resource for adequate medical record documentation, appropriateness of services as relate to diagnoses, and treatment options for post-discharge care.
Social Worker
Regional Planning Commission Of Greater Birmingham
Birmingham
07.2019 - 08.2021
- Developed appropriate care plans and provided evidence-based interventions, tools and education to support elderly clients, children-adults with their person centered care plan
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases
- Assisted patients in receiving high-quality, appropriate care with monthly face-to-face visits
- Provided case management to include but limited to monitoring, updating and modifying Person Centered Care Plan
- Completes patient psycho-social and individualized treatment plan within required time frame
- Demonstrated excellent customer service skills through written and verbal communication
- Disease-Management experience
- Certified Case Manager (CCM).
Social Work (MSW) Intern
Mount Royal Assisted Living
Birmingham
08.2018 - 12.2020
- Offered community resources and referrals to support clients basic needs
- Completed admission packets and developed treatments plans to facilitate pre-screening process under direction of Licensed Social Worker
- Administered conflict resolution strategies to help families resolve disputes
- Offered grief and bereavement counseling to support family members after death of loved ones
- Attended meetings and health fairs to support community issues and build relationships
- Facilitated client counseling and crisis intervention
- Organized and secured case records and reports to maintain confidentiality of client treatment.
- Enhanced client outcomes by conducting thorough psychosocial assessments and developing comprehensive treatment plans.
Family Engagement Coordinator of Head Start
Community Services of West Alabama
Birmingham
11.2019 - 05.2020
- Supervised staff ensuring that program processes and standards are met and maintained
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success
- Assisted with community resources to help families access services in identifying social service needs or concerns of children and families for referrals
- Provided direct and consultative mental health counseling services in both individual and group formats in accordance with the students' mandated IEP or identified needs
- Experienced working with providers and medical leaders
- Traveled on occasion as required for the job
- Coordinated and oversees the completion of health screening/immunization
- Working with pre-K and special needs children in a number of skilled areas: gross motor skills, self-help skills, and pre-academic skills.
- Developed and implemented programs to support children's mental health and well-being.
- Managed grant-funded programs designed to improve family engagement, ensuring compliance with funding requirements and timely reporting of outcomes.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
Social Worker
Alabama Child Protective Services DHR
Birmingham
06.2017 - 07.2019
- Facilitated group counseling with at-risk children and families to address drug abuse, sexual abuse, physical abuse
- Assistances with adoptions, abuse and neglect cases, including assessment, intervention and referral as appropriate to local, state and /or federal agencies
- Conducted monthly home visits, safety plans, psycho-social assessments for treatment
- Actively participated in court hearings with prepared confidential documentation of petitions, home evaluation, Interventions
- Conducted assessments/referrals for children, adolescents and adults receiving child welfare and prevention services to meet their specific needs
- Managed caseloads of 32 while providing effective case management services
- Completed progress monitoring documentation such as daily SOAP notes and quarterly progress reports.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Assisted clients with navigating and accessing social services such as housing and medical care.
Social Worker (Substance Abuse)
Aletheia House - Contract
Birmingham
02.2017 - 06.2019
- Performed at least 20 hours of direct one-on-one patient contact per week through individual or group counseling
- Reported patient abuse, neglect and exploitation as required
- Facilitated group therapy sessions
- Educated patient in all aspects of treatment, corresponding health issues and steps to recovery
- Obtained Urine Drug Screens and initial patient photo identification
- Assists in monitoring all patient activities on center premises
- Actively participates in community relations activities as directed and authorized.
Community Outreach Specialist
Firehouse Shelter
Birmingham
12.2016 - 05.2017
- Facilitated outreach activities to engage homeless, indigent, low-income, and high-risk population in services
- Assessed client's/family's financial status and assist with appropriate referrals as indicated
- Facilitated interdisciplinary team (IDT) meeting to establish, review and revise plan of action for each client, including exchange of information, review of problems, and sharing of professional support
- Completed annual coding using HMIS system
- Coordinated and increased volunteer engagement for appropriate programs and group therapy
- Maintained excellent customer service while maintaining state policies
- Provided initial client intake assessment
- Obtains Urine Drug Screens and initial patient photo identification.
Behavioral Health Technician
St. Vincent's Health System
Birmingham
08.2009 - 06.2012
- Developed and delivered interactive patient care to geriatric patients with mental illness
- Data collection and making data-based decisions
- Attended team meetings and coordination with team therapists and doctors
- Performed ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly
- Three years of hospital/clinic experience in medical/health care fields, psychiatric, and/or health care setting
- Proficient in Excel/Microsoft Office, answering multiple phone lines, fax, public speaking campaigning.
Education
Master of Science in Social Work -
Tulane University
New Orleans, LA05.2020
Bachelor of Science in Social Work -
Miles College
Fairfield, AL05.2017
Associate of Applied Science in Psychology -
T.A. Lawson State Community College
Birmingham, AL06.2012
Skills
- Operations Oversight
- Policy and Procedure Improvements
- Strategic Leadership
- Policy Implementation
- Substance Abuse Prevention
- Suicide Prevention
- Educational Programming
- Patient Relations
- Multidisciplinary Team Collaboration
- Strategic Planning
- Customer service experience
- Program Scheduling
- Supervision and leadership
- MS Office
- Public Speaking
- First Aid/CPR
- Crisis Intervention
- Psychiatric Disorders
- Clinical Assessments
- Case Management
- Clinical Documentation
Certification
- Certified Case Manager
- AED Certification
- CPI Certified
- CPR Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The cave you fear to enter contains the treasure you seek.
Joseph Campbell
Timeline
Program Director
Sevita Health
03.2022 - Current
Substance Abuse Recovery Counselor(Remote)
BHG Recovery Treatment Center
01.2022 - Current
Program Director
Health Connect America
05.2021 - 01.2022
Lead Medical Social Worker (Covid-contract)
Cooper Green Mercy Health Services
04.2021 - 08.2021
Family Engagement Coordinator of Head Start
Community Services of West Alabama
11.2019 - 05.2020
Social Worker
Regional Planning Commission Of Greater Birmingham
07.2019 - 08.2021
Social Work (MSW) Intern
Mount Royal Assisted Living
08.2018 - 12.2020
Social Worker
Alabama Child Protective Services DHR
06.2017 - 07.2019
Social Worker (Substance Abuse)
Aletheia House - Contract
02.2017 - 06.2019
Community Outreach Specialist
Firehouse Shelter
12.2016 - 05.2017
Behavioral Health Technician
St. Vincent's Health System
08.2009 - 06.2012
Master of Science in Social Work -
Tulane University
Bachelor of Science in Social Work -
Miles College
Associate of Applied Science in Psychology -
T.A. Lawson State Community College