Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Leanetta Figueroa

Bronx,NY

Work Preference

Desired Job Title

Program DirectorExecutive DirectorAssistant Executive DirectorCase Management SupervisorCase Manager

Work Type

Full TimeConsulting

Location Preference

On-SiteRemoteHybrid
Location: Bronx, NY, USAtlanta, GAHouston, TXWashington, DC
Open to relocation: Yes

Salary Range

100000/yr - 200000/yr

Important To Me

Work-life balanceCareer advancementPersonal development programsPaid time off401k matchCompany Culture

Summary

Program management professional with strong track record of driving successful projects and initiatives. Skilled in strategic planning, budget management, and stakeholder engagement. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.

Overview

15
15
years of professional experience

Work History

Program Director

Praxis, Housing Initiatives
07.2023 - Current
  • Lead program operations to ensure compliance with funder and organizational goals and standards for unsheltered individuals and families.
  • Evaluate program performance through comprehensive data analysis, driving continuous improvement efforts.
  • Promote an inclusive environment by actively engaging diverse populations in all aspects of programming.
  • Utilize data-driven decision-making techniques to ensure alignment with organizational goals.
  • Represent organization to local public by giving presentations and speeches and participating in community events.
  • Led strategic planning initiatives to enhance housing program effectiveness.
  • Managed cross-functional teams to streamline project execution and improve service delivery to 55 families.
  • Fostered partnerships with community stakeholders to expand housing resources and improve client outcomes.
  • Oversaw budget management, ensuring alignment with organizational goals while optimizing resource allocation.
  • Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.

Executive Director

HELP USA
07.2022 - 07.2023
  • Set program fulfillment goals and objectives to guide and direct team focus and achieve mission fulfillment.
  • Directed operations for a 69-bed adult male shelter with oversight of $3M+ budget.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the program.
  • Set program goals and objectives to guide and direct team focus and achieve mission fulfillment.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
  • Facilitated training programs to enhance staff skills and improve service quality
  • Implemented performance metrics to evaluate program success and staff efficiency

Assistant Executive Director

HELP USA
03.2020 - 07.2022
  • Strengthened relationships with key stakeholders by maintaining regular communication channels and providing valuable insights into services.
  • Collaborated with department heads to improve cross-functional communication and teamwork.
  • Directed a team of 8 case managers, 4 housing placements, and 5 aftercare staff members.
  • Spearheaded community outreach initiatives to raise awareness about the organization’s services and programs.
  • Monitored overtime and addressed staffing and scheduling issues with department leaders.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Case Management Supervisor

HELP USA
04.2018 - 03.2020
  • Supervised case management and housing teams to improve client outcomes.
  • Designed a tracking system for subsidy approvals, improving housing placement.
  • Ensured compliance through regular file audits and documentation checks.
  • Supervised case management team, ensuring compliance with organizational policies and best practices.
  • Implemented process improvements that streamlined case documentation and reporting systems.
  • Monitored case outcomes, providing guidance to 8 staff on complex client situations and interventions.

Case Manager

HELP USA
10.2016 - 04.2018
  • Managed caseload of 70+ clients; conducted housing court preparation and advocacy.
  • Facilitated communication between clients, social services, and community organizations to enhance support systems.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Coordinated comprehensive service plans for clients to address individual needs and goals.

Education

Master of Science - Leadership & Organizational Management

Capella University
Minneapolis, MN
01-2021

Bachelor of Science - Business Management

Monroe College
Bronx, NY
01-2013

Skills

  • Executive leadership
  • Budgeting & Financial Oversight ($3M)
  • Regulatory Compliance & Quality Assurance
  • Contract and grant oversight
  • Housing Services & Client Advocacy
  • Crisis management and support
  • Operations oversight
  • Performance evaluation and monitoring
  • Program leadership
  • Staff development
  • Effective leader
  • Relationship building

Timeline

Program Director

Praxis, Housing Initiatives
07.2023 - Current

Executive Director

HELP USA
07.2022 - 07.2023

Assistant Executive Director

HELP USA
03.2020 - 07.2022

Case Management Supervisor

HELP USA
04.2018 - 03.2020

Case Manager

HELP USA
10.2016 - 04.2018

Master of Science - Leadership & Organizational Management

Capella University

Bachelor of Science - Business Management

Monroe College

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Leanetta Figueroa
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