Averie Amarante
Summary
Hard-working individual, eager to expand current aeronautical knowledge. Skilled in flight operations and navigation with keen eye for precision. Poised to contribute to team success and committed to providing exceptional customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant
The Boca Raton Resort and Club
Boca Raton, FL
01.2023 - Current
- Assist server with food & beverage service to ensure guest satisfaction.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests, greeting and ensuring guest satisfaction.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Trained new employees on customer service best practices and restaurant policies to maintain high standards of service.
Sonic Crew Member
Sonic Drive-In
Coral Springs, FL
02.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Organized and replenished supplies at food stations to optimize team performance.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
Hostess
Bonefish Mac's Sports Grille
Coral Springs, FL
07.2021 - 04.2022
- I ensured the customers felt comfortable and serviced well.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly customer service throughout the dining experience.
- Supported servers, food runners, and bussers in keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Court Monitor/Party Host
Urban Air Trampoline and Adventure Park
Coral Springs, FL
02.2021 - 07.2021
- My responsibilities included working with and supervising kids, hosting and cleaning up after parties, as well as handle money while dealing with customers at front desk.
- Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Decorated and set tables in accordance with party themes and age groups.
- Resolved conflict to maintain fun, positive and safe event environments.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
American Flyers Flight School
Pompano Beach, FLBroward College
Coconut Creek, FL06.2026
Coral Springs High School
Coral Springs, FL06.2024
Skills
- Teamwork and Collaboration
- Attention to Detail
- Positive and Friendly Attitude
- Willing to Learn
- Responsible and Trustworthy
- Hospitality service expertise
- Glass Cockpit Familiarity
- Crew Resource Management
- Decision Making and Problem Solving
Certification
- Food Handler Certification
- CPR Certification
- Private Pilot License
- Instrument Rating
- Certified Nursing Assistant License
Timeline
Server Assistant
The Boca Raton Resort and Club
01.2023 - Current
Sonic Crew Member
Sonic Drive-In
02.2022 - 12.2022
Hostess
Bonefish Mac's Sports Grille
07.2021 - 04.2022
Court Monitor/Party Host
Urban Air Trampoline and Adventure Park
02.2021 - 07.2021
American Flyers Flight School
Broward College
Coral Springs High School