Averie Garza
Upland,CA
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Associate
H&M
Ontario, CA
02.2025 - 06.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Fat Guys Deli
Meridian, ID
10.2022 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Barista
Starbucks
Boise, ID
01.2023 - 06.2023
- Provide great customer service, greeting guests warmly and handling orders efficiently.
- Operate coffee equipment such as espresso machines, grinders, and brewing systems safely and effectively.
- Maintain a clean and organized workspace, including counters, equipment, and seating areas.
- Restock supplies, manage inventory levels, and notify the manager of shortages.
- Handle cash and operate the point-of-sale (POS) system accurately.
- Follow all health, safety, and sanitation guidelines.
Education
Automotive Technology
Universal Technical Institute
Rancho Cucamonga, CASkills
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Money handling
- Upselling
Timeline
Sales Associate
H&M
02.2025 - 06.2025
Barista
Starbucks
01.2023 - 06.2023
Cashier
Fat Guys Deli
10.2022 - 09.2024
Automotive Technology
Universal Technical Institute