Avery Andersen
Kalispell,United States
Summary
Friendly Barista with great people skills and sales experience, seeking greater responsibilities and roles, primarily training new Baristas. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
3
3
years of professional experience
Work History
Barista
Montana Coffee Traders
04.2023 - Current
- Support training for new hires and share coffee knowledge techniques
- Maintain and operate espresso machines, blenders, coffee pots, and other equipment
- Enhance customer satisfaction by efficiently preparing and serving food and beverages
- Increase repeat business by providing exceptional customer service and building relationships
- Maintain a clean and organized workspace
Venue Host
Snowline
09.2021 - Current
- Improve event efficiency by coordinating venue setup and teardown processes
- Communicate with vendors, clients, and management to ensure seamless event execution
- Maintain a clean and organized venue and promote a positive atmosphere for guests
Zipline Guide
Whitefish Mountain Resort
05.2021 - 09.2023
- Trained new staff members on safety procedures and tour presentations
- Ensured optimal safety for guests by conducting pre-zipline equipment checks and providing clear instructions
- Enhanced guest experience by providing informative and engaging zipline tours through various terrains
- Led large groups on zipline excursions while managing time effectively to ensure smooth operation for all participants
Barista Shift Lead
Snowline Acres
10.2021 - 04.2023
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas
- Assisted in inventory management to maintain adequate stock levels and reduce wastage
- Assisted with menu development by suggesting new drink recipes based on customer preferences and seasonal trends
- Maintained a clean and organized workspace
Education
No Degree - Early Childhood Education
Flathead Valley Community College
Kalispell, MTHigh School Diploma -
Glacier High School
Kalispell, MT05.2019
Skills
- Espresso machine operation
- Beverage preparation
- Coffee knowledge
- Latte art
- Opening and closing duties
- POS systems, cash handling
- New Hire Training
Timeline
Barista
Montana Coffee Traders
04.2023 - Current
Barista Shift Lead
Snowline Acres
10.2021 - 04.2023
Venue Host
Snowline
09.2021 - Current
Zipline Guide
Whitefish Mountain Resort
05.2021 - 09.2023
No Degree - Early Childhood Education
Flathead Valley Community College
High School Diploma -
Glacier High School
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