Avery Bean
Paris,TN
Summary
Dynamic professional with a proven track record at Styles on Broadway, excelling in front desk operations and enhancing guest experiences. Skilled in strong communication and meticulous record-keeping, I effectively managed reservations and transactions, ensuring accuracy and fostering customer loyalty. Skilled at collaborating with teams to streamline processes and improve service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Lead
Styles on Broadway
06.2021 - Current
- Produce reservations over phone, in person, and via computer for guests and provided confirmation information.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Optometric Technician
Harrison Eye Clinic - Dr. Michelle Harrison
03.2020 - 01.2021
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Education
Bachelor of Science - K-5 Education
University of Tennessee At Martin
Martin05-2026
High School Diploma -
Henry County High School
Paris, TN05-2022
Skills
- Strong written and verbal communication
- Organization and time management
- Team Collaboration
- Record keeping and documentation
Certification
English as a Second Language (ESL)
Timeline
Front Desk Lead
Styles on Broadway
06.2021 - Current
Optometric Technician
Harrison Eye Clinic - Dr. Michelle Harrison
03.2020 - 01.2021
Bachelor of Science - K-5 Education
University of Tennessee At Martin
High School Diploma -
Henry County High School