Avery Brammer
Wesley Chapel,FL
Summary
Trustworthy and dedicated order taker with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Able to work in a fast environment and able to float where I am needed the most. Positive attitude ready to work and help coworkers as well as customers with any of their needs
Overview
2
2
years of professional experience
Work History
Hostess
Texas Roadhouse
02.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Drive Thru
Culvers
02.2022 - 12.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Assisted customers with menu items and accurate order fulfillment.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Followed company policies and procedures regarding cash handling.
Cashier
Publix
05.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Associate of Arts - Business
Pasco Hernando State College
Wesley Chapel, FL05.2025
High School Diploma -
Wiregrass Ranch Highschool
Wesley Chapel, FL05.2023
Skills
- Safe Food Handling
- Cleaning and Sanitation
- Servsafe Certified
- Dining Customer Service
- POS Systems
- Mixed Drinks Preparations
- Teamwork and Collaboration
- Inventory Rotation
- Food Allergies
- Headset Maintenance
- Taking and Preparing Orders
Timeline
Hostess
Texas Roadhouse
02.2023 - Current
Drive Thru
Culvers
02.2022 - 12.2022
Cashier
Publix
05.2021 - 10.2021
Associate of Arts - Business
Pasco Hernando State College
High School Diploma -
Wiregrass Ranch Highschool