Avery Brooks
Corpus Christi
Summary
Dedicated server with a strong focus on customer service and guest engagement. Proven ability to resolve complaints effectively and enhance dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Lonely Oak
Llano, TX
02.2025 - 08.2025
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Communicated with kitchen when there was an error, changes or allergies to avoid any further issues.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Trained new servers on menu items, service techniques, and restaurant policies.
- Providing quality customer service and tending to tables efficiently.
Server
Wakepoint The Spot
Kingsland, TX
03.2023 - 08.2025
- Implemented upselling strategies to enhance sales and improve overall customer satisfaction.
- Resolved customer complaints promptly, ensuring positive dining experiences and repeat business.
- Bringing customer their food if its up to standards, making drinks if bartenders are busy.
- Some bartending experience.
Cashier
H-E-B
Kingsland, TX
03.2023 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Helping coworkers when I could bagging and loading carts.
Cashier
Boat Town Burger Bar
Kingsland, TX
05.2019 - 08.2022
- Prepare orders using guidelines set forth by the Texas Foodhandler Association.
- Professionally present order to customers in a timely manner.
- Receive customer orders and maintain cash flow for the restaurant
- Check orders directly from kitchen and swing it for customer pick up
- Train new hires on the register expo and counter
Education
Associate of Science - Nursing
Texas State University
San Marcos, TX05-2027
High School Diploma -
Llano High School
Llano, TX05-2023
No Degree - Nursing
Texas A&M University, Corpus Christi, TX, US
Corpus Christi, TX05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Problem solving
- Strong Communication
- Teamwork and collaboration
- Adaptability
Timeline
Server
Lonely Oak
02.2025 - 08.2025
Server
Wakepoint The Spot
03.2023 - 08.2025
Cashier
H-E-B
03.2023 - 08.2023
Cashier
Boat Town Burger Bar
05.2019 - 08.2022
Associate of Science - Nursing
Texas State University
High School Diploma -
Llano High School
No Degree - Nursing
Texas A&M University, Corpus Christi, TX, US