Summary
Overview
Work History
Education
Skills
Timeline
Server

Avery E. Hernandez

Fort Worth,TX

Summary

A highly motivated individual with five years of customer service experience. Skilled in cultivating positive relationships with coworkers and customers. A determined and hard-working team player.

Overview

8
8
years of professional experience

Work History

Server

Longhorn Steakhouse
08.2024 - Current
  • Provided exceptional customer service, exceeding guest expectations, and repeat business
  • Consistently increased food and beverage sales over time
  • Improved upselling techniques to consistently meet and exceed sales targets

Server

Picoso’s Mexican Kitchen
08.2022 - 05.2024
  • Maintained dining ambiance with an enthusiastic attitude
  • Serviced guests with all requests in an orderly, timely manner
  • Provided customers with quality service to ensure total customer satisfaction

Private Nanny

10.2021 - 08.2022
  • Administered personalized care and met the physical and intellectual needs of all children
  • Completed house chores as needed

Zumba Fitness Instructor

Texas Tech University
11.2023 - 05.2024
  • Enhanced client satisfaction by providing high-energy, engaging Zumba classes tailored to various skill levels.
  • Choreographed class routines and paired with upbeat music selections.
  • Maintained accurate records of participant attendance, progress, and feedback to inform future class improvements.

Camp Counselor

Rising Light Ridge
06.2021 - 08.2021
  • Created a positive environment for special needs children to learn, stay safe, and have fun
  • Cultivated strong relationships between fellow employees
  • Developed strong critical thinking skills in difficult situations

Sterile Technician

Bohannan Dentistry
06.2017 - 05.2020
  • Managed and sterilized all dental instruments
  • Assisted the dentist chairside in the operatory room
  • Secretarial work such as creating appointments, mailing insurance, checking patients in/out
  • Operated the front desk by resolving customer concerns effectively and efficiently

Education

Bachelor of Arts - Public Relations and Strategic Communications

Texas Tech University
Lubbock, TX
05.2025

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Tarrant County Community College
North Richland Hills, TX
01.2022

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Stephen F. Austin State University
Nacogdoches, TX
05.2021

Skills

  • Effective verbal and written communication
  • Active listener
  • Competitor
  • Experienced in food/beverage sales
  • Personable and charismatic
  • Adaptible

Timeline

Server

Longhorn Steakhouse
08.2024 - Current

Zumba Fitness Instructor

Texas Tech University
11.2023 - 05.2024

Server

Picoso’s Mexican Kitchen
08.2022 - 05.2024

Private Nanny

10.2021 - 08.2022

Camp Counselor

Rising Light Ridge
06.2021 - 08.2021

Sterile Technician

Bohannan Dentistry
06.2017 - 05.2020

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Tarrant County Community College

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Stephen F. Austin State University

Bachelor of Arts - Public Relations and Strategic Communications

Texas Tech University

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Avery E. Hernandez