Enthusiastic individual with a background in customer service and coaching. Known for strong communication and problem-solving skills, contributing to a positive atmosphere and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Waitress/Server
BackPorch Drafthouse
Lawton
08.2024 - Current
Provided excellent customer service in a fast-paced dining environment.
Took accurate food and drink orders using point-of-sale system.
Assisted in training new servers on menu items and service procedures.
Resolved customer inquiries and issues promptly to enhance satisfaction.
Built rapport with regular customers through engaging conversations, fostering loyalty.
Provided excellent customer service by addressing any complaints or concerns promptly.
Greeted customers, answered questions, and recommended specials to increase profits.
Collaborated with co-workers during peak times to ensure seamless service.
Maintained a clean workstation by restocking supplies, wiping down counters.
Gymnastics Coach
Fliptastics Gymnastics
Lawton
05.2023 - 08.2024
Designed and implemented training programs tailored to various beginner skill levels in gymnastics, fostering skill development.
Delivered constructive feedback to athletes, enhancing performance and refining techniques.
Adapted coaching methods based on individual needs of each athlete.
Created a safe and supportive environment for athletes to practice their skills.
Communicated with parents regarding children's behavior and progress in class.
Conducted drills and fitness circuits, focusing on enhancing athletes' coordination and overall skill proficiency.