Avery Givens
Chattanooga,TN
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Cracker Barrel. Proven ability to enhance guest engagement and collaborate effectively with coworkers. Experienced in baking with a focus on quality control, ensuring consistent product excellence while training new staff in safety protocols.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrell
Franklin, TN
06.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area and kitchen throughout shifts.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Baker
Crumbl Cookies
Spring Hill, TN
11.2022 - 01.2024
- Prepared and baked a variety of cookies following standardized recipes.
- Maintained cleanliness and organization of baking stations to ensure compliance with health regulations.
- Collaborated with team members to improve cookie production efficiency during peak hours.
- Implemented quality control measures to maintain consistent product taste and presentation.
- Trained new staff on baking techniques and safety protocols to promote a safe work environment.
- Cleaning tasks including: sweeping, mopping, dishes, etc.
Education
Bachelor of Science - Biology
University of Tennessee
Chattanooga, TNSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Coworker collaboration
Timeline
Server
Cracker Barrell
06.2024 - Current
Baker
Crumbl Cookies
11.2022 - 01.2024
Bachelor of Science - Biology
University of Tennessee