Avery Goldman
Little Rock,Arkansas
Summary
Friendly and hardworking Assistant Front-of-House Manager with proven leadership experience in fast-paced settings. Committed to delivering exceptional service to others, timely service, and quick resolution of complaints and issues. Efficient professional with several years of experience in hospitality and customer service settings. Talented leader coaching and mentoring employees to achieve success.
Overview
4
4
years of professional experience
Work History
Front of House Trainer
Chipotle
Jonesboro, AR
11.2023 - Current
- Improved customer service by setting expectations and coaching employees on proper service etiquette.
- Developed goals and plans to prioritize, organize and accomplish daily service tasks.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Identified potential problems that could impact front-of-house operations efficiency.
Lifeguard
Woodlands Edge Pool
Littlerock, AR
05.2021 - 09.2023
- Contacted medical authorities immediately in events of serious injury.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Enforced all safety regulations and posted rules for patrons.
- Provided assistance to swimmers of varying skill levels.
- Filled out incident and accident reports and submitted to supervisor.
- Performed emergency rescues when necessary.
Shift Leader
Sonic
Littlerock, Arkansas
12.2021 - 08.2023
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
- Maintained positive working relationship with fellow staff and management.
- Collaborated with management to set performance goals and evaluate progress.
Education
High School Diploma -
Arkansas State University
Jonesboro, AR05-2027
Skills
- Time management
- Team leadership
- Conflict resolution
- Safety regulations
- Goal setting
- Task delegation
- Upselling strategies
- Analytical skills
- Communication skills
- Problem solving
- Ethical leadership
- Self-awareness
- Employee development
Affiliations
- Alpha Lambda Delta
- National Society of Leadership and Success
- Culinary Council
- A-State Food Pantry
Accomplishments
- Chancellor's List Fall 2024
- Alpha Lambda Delta
Languages
English
Professional
References
- Brent Moore
Chipotle Manager
1737 S Caraway Rd, Jonesboro, AR 72401
Email: Brent.moore@chipotle.com
Phone: (870)-919-5257
- Stormy Grant
Chipotle Manager
1737 S Caraway Rd, Jonesboro, AR 72401
Email: Stormy.grant@chipotle.com
Phone: (870)-882-9867
- Tiffanie Dixon
Sonic Manager
14100 Cantrell Road - Little Rock, AR 72223
Email: Firstnametiffaniedixon123@gamil.com
Phone: (501)-786-2687
- Beth Tunnel
Woodlands Edge Pool Owner
3421 Woodlands Trail, Little Rock, AR 72212
Phone: (501)-529-4292
Timeline
Front of House Trainer
Chipotle
11.2023 - Current
Shift Leader
Sonic
12.2021 - 08.2023
Lifeguard
Woodlands Edge Pool
05.2021 - 09.2023
High School Diploma -
Arkansas State University
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