Avery Haeussler
Lucas
Summary
Customer-focused professional with experience in client service, retail sales, and hospitality. Builds positive relationships and communicates effectively to deliver high-quality service in fast-paced environments. Excels in problem-solving and multitasking while creating engaging experiences for guests. Committed to contributing to a collaborative, team-oriented atmosphere.
Overview
3
3
years of professional experience
Work History
Client Service Representative
HI Agency
Allen
06.2024 - 07.2025
- Resolved client account issues, ensuring timely solutions and enhancing client satisfaction.
- Managed client inquiries and provided timely responses to ensure satisfaction.
- Managed escalated issues, delivering effective solutions while upholding professionalism.
- Coordinated follow-up communications, keeping clients informed and fostering trust in service.
- Processed service requests, ensuring all tasks were completed within company standards.
- Collaborated with team members to streamline communication processes and enhance service.
- Maintained accurate client records using company-specific software for easy access.
Take-Out Server
Outback Steakhouse
Allen
01.2025 - 05.2025
- Managed take-out orders efficiently during peak hours.
- Delivered quality customer service during all interactions, enhancing guest experience.
- Assisted customers with menu selections and special requests.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Handled cash transactions and processed payments accurately.
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Verified accuracy of order upon pick up or delivery.
- Organized carry out bags according to order specifications, including condiments and utensils.
- Maintained safe food temperatures until customer pick-up, ensuring quality and safety.
Sales Associate
Rally House
Allen
09.2023 - 04.2024
- Assisted customers in finding merchandise and provided product knowledge.
- Maintained store appearance by organizing displays and restocking shelves to enhance customer shopping experience.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to foster a welcoming shopping environment for customers.
- Handled customer inquiries and resolved issues efficiently and courteously.
- Engaged with customers to build lasting relationships, encouraging repeat visits and customer loyalty.
- Supported promotional events by setting up displays and distributing materials.
- Monitored inventory levels and reported discrepancies to management promptly.
Party Hostess
Metroplex Gymnastics
Allen
09.2022 - 03.2023
- Coordinated birthday party activities for children, ensuring seamless transitions between events for optimal guest experience.
- Created and tailored engaging games and activities for age groups, enhancing overall enjoyment and participation.
- Managed setup and cleanup of party areas, including decorations and equipment.
- Collaborated with team members to streamline event flow, contributing to high levels of guest satisfaction.
- Supervised groups of children during gymnastics activities to ensure safety and enjoyment.
- Greeted guests and provided excellent customer service.
- Assisted in serving food and drinks to guests during events.
- Addressed customer complaints promptly and professionally.
Education
High school diploma -
Lovejoy High School
Lucas, TX05-2025
Skills
- Customer service
- Client advocacy
- Customer support
- Phone etiquette
- Conflict resolution
- Time Management
- Data entry
- Attention to detail
- Organizational Skills
- Team collaboration
- Youth interaction
- Educational support
- Educational support
Timeline
Take-Out Server
Outback Steakhouse
01.2025 - 05.2025
Client Service Representative
HI Agency
06.2024 - 07.2025
Sales Associate
Rally House
09.2023 - 04.2024
Party Hostess
Metroplex Gymnastics
09.2022 - 03.2023
High school diploma -
Lovejoy High School