Avery Halloran
East Ridge
Summary
Dynamic professional with extensive experience at A&J Logistics, excelling in customer service and problem resolution. Proven ability to manage high-stress situations while ensuring timely deliveries. Skilled in data entry and critical thinking, consistently enhancing client satisfaction through effective communication and attention to detail. Committed to maintaining safety and quality standards in all tasks.
Overview
8
8
years of professional experience
Work History
Dispatcher
A&J Logistics
06.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 8 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Hotshot Driver
A&J Logistics
05.2021 - 06.2023
- Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
- Enhanced customer satisfaction by maintaining professionalism and timely communication during pickups and deliveries.
- Completed thorough pre-and post-trip inspections to maintain safety standards and prevent breakdowns.
- Navigated challenging weather conditions safely while maintaining schedule integrity for time-sensitive shipments.
Remodeler
Complete Remodeling
05.2018 - 05.2021
- Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
- Maintained safe work environments by adhering to proper safety protocols and conducting regular inspections of job sites.
- Built custom cabinets for clients in the area
- Laid hardwood, vinyl, and other styles of flooring
- Kept a clean job site from start to finish
Property Maintenance Worker
ServiceMax
05.2019 - 02.2021
- Improved property curb appeal by performing regular tasks, cleaning the parking lot and trailer lot
- Emptied 53' and smaller trailers every night, insuring they are ready to be loaded the following morning
- Ensured owner satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
Cook
Fazolis
05.2017 - 05.2019
- Started FOH, and worked BOH, dishes, prep, and a head cook
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Associate of Science - Business Administration
Chattanooga State Community College
Chattanooga, TN05-2021
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Problem resolution
- Multitasking
- Critical thinking
- Computer skills
- Calm under pressure
Timeline
Dispatcher
A&J Logistics
06.2023 - Current
Hotshot Driver
A&J Logistics
05.2021 - 06.2023
Property Maintenance Worker
ServiceMax
05.2019 - 02.2021
Remodeler
Complete Remodeling
05.2018 - 05.2021
Cook
Fazolis
05.2017 - 05.2019
Associate of Science - Business Administration
Chattanooga State Community College
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