Hardworking professional with customer service, multitasking and time management abilities. Proven ability to lead cross-functional teams, analyze complex requirements, and deliver high-quality solutions within budget and schedule constraints.
Overview
4
4
years of professional experience
Work History
Marketing Manager
Sports Clips
Jacksonville, FL
08.2023 - Current
Conducted customer research to gain insights into consumer behavior.
Collaborated with internal teams on product launches and advertising strategies.
Performed market analysis to better understand target audiences.
Planned events such as webinars or seminars to engage customers.
Grew revenue by 45% between September 2023-November 2023.
Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
Coordinator
Sports Clips
Melbourne, FL
05.2020 - 08.2023
Delegated work to staff, setting priorities and goals.
Resolved customer complaints or answered customers' questions.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Guided employees in handling difficult or complex problems.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Computed balances, totals or commissions to support accounting team.
Recruited, interviewed and selected employees to fill vacant roles.
Education
Bachelor of Business - Finance
University of North Florida
Jacksonville, FL
12.2024
High School Diploma -
Rockledge Senior High School
Rockledge, FL
05.2022
Associate of Arts -
Eastern Florida State College
Cocoa, FL
05.2022
Skills
Data Analytics
Digital Marketing
Budget Administration
Customer Acquisition
Developed comprehensive project plans and strategies, aligning organizational goals with community needs and regulatory requirements
Applied principles of sustainable development to enhance project outcomes, considering environmental, social, and economic factors
Excellent verbal and written communication skills with the ability to convey complex information in a clear and concise manner to diverse audience