Avery Johnston
Summary
Energetic and creative individual with passion for beauty, committed to delivering exceptional client experiences. Well-versed in current cosmetic trends and techniques, with hands-on skills in hairstyling and makeup application. Dedicated to enhancing client satisfaction and confidence through personalized services.
Overview
4
4
years of professional experience
Work History
Client Coordinator
The Spa Riverside Casino and Resort
02.2023 - Current
- Provide exceptional guest service to all customers
- Greet guest and escort to waiting area
- Schedule guest salon and spa services while implementing proper procedures
- Educate guests on services and products to increase sales
- Coordinate services and maximize bookings for each service technician
- Close sales and encourage guests to pre-book services
- Cross-sell services
- Regularly attend, participate in and support training and staff meetings
- Responsible for inventory control
- Execute standard telephone procedure using appropriate customer service etiquette
- Perform appointment confirmations 24 hours prior to appointment schedule when needed
- Resolve guest challenges
- Responsible for balancing and checking register drawer
Childcare
Joslin Schott
09.2021 - Current
- Provide attentive care for four children, ensuring a safe and nurturing environment
- Prepare nutritious, age-appropriate meals for children
- Maintain a consistent daily schedule, including meals, activities, and rest times
- Encourage healthy communication and social skills through positive reinforcement and guidance
Hostess
La Chiva Loka
01.2021 - 09.2021
- Greeted and welcomed guests with a friendly, professional demeanor
- Managed seating arrangements and maintained the seating chart to optimize dining flow
- Monitored restaurant activity to balance seating capacity and minimize wait times
- Responded promptly and efficiently to guest inquiries and requests
- Assisted with clearing and cleaning tables to maintain a tidy dining area
- Provided support to waitstaff during peak service times, ensuring smooth operations
Education
Cosmetology
PCI Academy
Iowa City, IA11-2024
High School Diploma -
Highland High School
Riverside, IA05-2023
Kirkwood Community College
Washington, IA04-2023
Skills
- Detail-oriented mindset
- Strong organization
- Time management expertise
- Exceptional communication
Timeline
Client Coordinator
The Spa Riverside Casino and Resort
02.2023 - Current
Childcare
Joslin Schott
09.2021 - Current
Hostess
La Chiva Loka
01.2021 - 09.2021
Cosmetology
PCI Academy
High School Diploma -
Highland High School
Kirkwood Community College
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