Avery Kossler
Pittsburgh ,PA
Summary
Dynamic food service professional with a positive attitude and strong multitasking abilities, honed at Chick Fil A. Recognized for enhancing customer satisfaction through exceptional service and maintaining high safety standards. Adept at fostering teamwork and building rapport with diverse clientele, ensuring a welcoming dining experience.
Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Chick Fil A
11.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Improved dining experience by maintaining clean and organized eating area.
- Fostered positive dining atmosphere by offering exceptional customer service.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilized POS system to receive and process food and beverage orders.
Food Service Worker
Jimmy Z's
09.2022 - 11.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Education
Academic -
Baldwin High School
Pittsburgh, PASkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Team oriented
- Positive attitude and energy
- Flexible schedule
- Working with diverse people
- Professional appearance maintenance
- Cross-functional teamwork
Timeline
Food Service Worker
Chick Fil A
11.2022 - Current
Food Service Worker
Jimmy Z's
09.2022 - 11.2022
Academic -
Baldwin High School