Summary
Overview
Work History
Education
Skills
Availability
References
Volunteer
Additional Information
Timeline
Generic
Avery Literal

Avery Literal

Meridian,ID

Summary

Dedicated server with a warm personality and a flexible approach, who strives to create a positive and welcoming atmosphere, always attentive to customer needs to ensure a delightful dining experience. Known for reliability, this server delivers prompt, top-notch customer service in restaurant settings. As an adaptable professional, who excels in staff development, fostering teamwork, and effectively resolving any issues that may arise with customers, fellow servers, or management. With expertise in order management, payment processing, and suggestive selling, while making sure to stay informed about menu items and provide tailored recommendations to cater to each customer's preferences. Additionally, well-versed in handling special dietary requests and adhering to food safety regulations.

Overview

4
4
years of professional experience

Work History

Server

Yard House
11.2022 - Current
  • Delivered exceptional, friendly, and fast service to patrons in a busy restaurant setting, consistently meeting and exceeding customer expectations.
  • Managed orders and communicated customer preferences and dietary restrictions clearly and accurately to kitchen staff, ensuring precise and timely preparation and delivery of meals.
  • Operated POS systems efficiently, handling financial transactions with accuracy and maintaining accountability for all billing and cash handling.

Server/Bartender/Promo-Lead

Hooters
11.2020 - 11.2022
  • Helped train and onboard new staff, providing mentorship and guidance to junior servers to foster teamwork and a supportive work environment.
  • Implemented strategies to maximize customer satisfaction and optimize table turnover, which contributed to an increase in monthly revenue.
  • Maintained a clean and organized dining area, adhering to health and safety regulations to ensure a sanitary environment for both staff and customers.
  • Promotional lead; organize booths at car shows, football games, golf tournaments, NASCAR races, UFC fights, etc.

Education

Bachelor of Science - Business Administration And Management

Grand Canyon University
Phoenix, AZ
06.2025

High School Diploma -

Lewiston High School
Lewiston, ID
05.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Safe Food Handling
  • Sales expertise
  • Guest Relations Management
  • Tableside Etiquette
  • Team Leadership
  • Cool Under Pressure
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • Staff Training

Availability

  • Monday: Open - Close
  • Tuesday: Open - Close
  • Wednesday: Open - Close
  • Thursday: 12:30 PM - Close
  • Friday: Open - 5 PM
  • Saturday: Not Available
  • Sunday: 5 PM - Close (can work if necessary, but would prefer not to due to small group at church)

References

  • Rene Ozuna, Owner of LaRe Boutique: (208) 866-3459
  • Kelly Harwick, Former Volleyball Coach: (208) 791-4091
  • James Rogers, Former Professor: (208) 791-1363
  • Mandi Hare, Former Volleyball Coach: (406) 690-6080
  • Staci BeLieu, Former Boss: (509) 780-2662

Volunteer

I've been involved in various activities at my church, such as helping out in the nursery, coffee shop, youth group, Awana program, and Sunday services. I've also taken part in a few mission trips to Mexico, where I stayed at an orphanage and assisted at the women's shelter, men's rehab center, daycare center, community outreach programs, and around the orphanage. Furthermore, I've volunteered at a variety of events, including the Waste Management, the Boise Open, car shows, NASCAR races, UFC fights, football, and baseball games. Additionally, I've been doing highway cleanup for several years and volunteering at soup kitchens and COVID centers. Besides that, I've worked with CASA and organized a special event in partnership with a boutique in Lewiston. This two-part event included Cupcakes and Couture at LaRe Boutique, as well as raffles and ticket sales to support CASA. The second part featured a fashion show where LaRe Boutique provided outfits for the models while a local cosmetology school did their hair and makeup. There was also a bar serving drinks and food, along with raffles, silent auctions, and other fun activities. The event turned out to be a great success, and we were able to raise more than $10,000 for CASA.

Additional Information

I am currently starting a website for LaRe Boutique where I will run the entire online store, along with the marketing, inventory, customer relations, ect.

Timeline

Server

Yard House
11.2022 - Current

Server/Bartender/Promo-Lead

Hooters
11.2020 - 11.2022

Bachelor of Science - Business Administration And Management

Grand Canyon University

High School Diploma -

Lewiston High School
Avery Literal