Avery Mancine
Cinnaminson,NJ
Summary
Reliable and upbeat professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet set goals. Let me know when I can start contributing to your team!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Eyewear Specialist
Mancine Optical
03.2018 - Current
- Increased customer satisfaction by assisting them in selecting the most suitable eyewear based on their needs and preferences.
- Improved store sales by providing exceptional product knowledge and personalized recommendations to customers.
- Streamlined inventory management by conducting regular audits, maintaining accurate records, and promptly addressing discrepancies.
- Enhanced team performance through effective training and guidance on best practices in optical retail sales and customer service.
- Collaborated with optometrists to ensure accurate prescription measurements were taken, ensuring optimal visual outcomes for clients.
Inventory Management
A&M Vending
06.2020 - 10.2023
- Authored inventory management metric guidelines to outline ideal stock levels for vending materials and goods.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
- Oversaw logistics and inventory management for storeroom.
- Maintained relationships with route drivers to facilitate effective inventory management and implement cost controls.
- Conducted nightly inventory management procedures to track sales and stock levels.
- Examined future orders and projected supply and materials requirements to guide ordering and inventory management strategies.
Delivery Associate
UPS
05.2021 - 09.2022
- Improved service delivery by streamlining processes and implementing efficient workflows.
- Managed client relationships to ensure satisfaction and consistent communication, resulting in long-term business partnerships.
- Collaborated with cross-functional teams to resolve customer issues quickly and effectively.
- Ensured timely completion of projects by closely monitoring progress and proactively addressing potential delays.
- Analyzed performance metrics to identify areas for improvement and implement appropriate changes, enhancing overall service quality.
Golf Caddy
Riverton Country Club
04.2016 - 02.2019
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Assisted in maintaining course quality by repairing divots and ball marks throughout rounds.
- Contributed to a well-organized golf course by promptly raking bunkers and replacing flagsticks.
- Supported golfer performance with expert advice on shot strategies and course conditions.
- Promoted efficient pace of play by keeping up with groups and communicating effectively with colleagues.
- Demonstrated professionalism through punctuality, appearance, and adherence to caddy program guidelines.
Cashier/Team Lead
Mango's Peruvian Cafe
05.2017 - 10.2018
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored other employees with comprehensive training and ongoing guidance, boosting team performance.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Collaborated with management to develop strategies for improving the overall restaurant experience.
Education
High School Diploma -
Cinnaminson High School
Cinnaminson, NJ05.2017
Skills
Prescription Interpretation
Empathy and patience
Optical knowledge
Cross-selling strategies
Goal-oriented mindset
Order tracking
Merchandising displays
Customer Assistance
Inventory Management
Task Delegation
Deadline Management
Workload balancing
Data Entry
Certification
- CPR Certified
- Lifeguard Certified
- First Aid Certified
- AED Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Delivery Associate
UPS
05.2021 - 09.2022
Inventory Management
A&M Vending
06.2020 - 10.2023
Eyewear Specialist
Mancine Optical
03.2018 - Current
Cashier/Team Lead
Mango's Peruvian Cafe
05.2017 - 10.2018
Golf Caddy
Riverton Country Club
04.2016 - 02.2019
High School Diploma -
Cinnaminson High School
- CPR Certified
- Lifeguard Certified
- First Aid Certified
- AED Certified
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