Avery McCord
Mansfield
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at La Gondola Italian Restaurant. Proven ability to enhance guest engagement and satisfaction through personalized service and effective complaint resolution. Adept at cash handling and maintaining a professional environment, ensuring seamless dining experiences.
Overview
4
4
years of professional experience
Work History
Server/ Bartender/ Assistant Manager
La Gondola Italian Restaurant
211 E. Debbie Lane 129. Mansfield, TX 76063
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Server
Babe's Chicken Dinner House
230 N Center St, Arlington, TX 76011
06.2021 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TX07-2025
High School Diploma -
Mansfield High School
Mansfield, TX05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Memory retention
- Communication
- Customer Satisfaction
- Professionalism
Timeline
Server/ Bartender/ Assistant Manager
La Gondola Italian Restaurant
02.2023 - Current
Server
Babe's Chicken Dinner House
06.2021 - 12.2023
Associate of Arts -
Tarrant County College
High School Diploma -
Mansfield High School