William Neighbors
Agoura Hills,Ca.
Summary
I am an experienced manager, sales leader, trainer, and marketer, looking for an exciting new career opportunity. I possess excellent work ethic, customer service skills, and positive attitude.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Server, Bartender, Assistant General Manager
Paul Martin’s American Grill
08.2022 - 10.2024
- Both served and bartended in a fast paced environment, upsold daily specials and craft cocktails.
- After one year was promoted to assistant general manager. I was in charge of bar, busser, and food running positions.
- Created new opportunities to build the business succeed. Examples include spirit flight options, and 4 course wine and cocktail dinners.
- Did all ordering for bar, maintained that spirits were being poured to specifications.
- Constantly coached employees to help improve their performance, but also would be willing to help wherever needed.
Bartender
Novo Café
08.2019 - 06.2022
- Superior knowledge of premium cocktails, menu, including new daily specials, and multiple POS experience
- Strong customer service skills, anticipating guest's needs, recommending wine or cocktails to pair with food, and building new customers while further developing relationships with regulars
- Inventory control including reordering, meeting new vendors, and recommending fresh new ideas for changing seasons
- Trained new employees in both the bar and front of house
Manager
West Valley Caregivers
01.2014 - 07.2019
- Sales and customer service techniques, maintaining vast product knowledge
- Inventory control and reordering from over 30 different vendors, while meeting with new vendors
- Developing our social media accounts, including Facebook and Instagram, where I accumulated over 5000 followers
- Supervising and training new employees, including hiring and firing
- Opening and closing and in charge of cash drawer
Take out- Manager
Wood Ranch Barbeque
01.2007 - 04.2014
- Trained new employees in every department I was promoted to
- Including opening two new locations where I trained new employees that were hired
- Catering
- Opening and closing duties
Education
Graduate -
Agoura High School
01.2005
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Certification
- Servsafe manager food handlers card. Good till August 2029. #7023261
- Bartending license. #312901133
Timeline
Server, Bartender, Assistant General Manager
Paul Martin’s American Grill
08.2022 - 10.2024
Bartender
Novo Café
08.2019 - 06.2022
Manager
West Valley Caregivers
01.2014 - 07.2019
Take out- Manager
Wood Ranch Barbeque
01.2007 - 04.2014
Graduate -
Agoura High School
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