Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avery Norris

Plano

Summary

Detail-oriented professional known for exceptional multitasking and conflict resolution skills in high-pressure environments. Committed to enhancing client satisfaction and driving successful outcomes through effective communication and collaboration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account Executive

Royalty Insurance
Lewisville, TX
03.2025 - Current
  • Managed client requests, ensuring timely communication and satisfaction with services provided.
  • Developed tailored insurance solutions based on clients' unique needs and risk profiles.
  • Collaborated with underwriters to assess risks and finalize policy terms for clients.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.

Bottle Server

Kai Legacy West
Plano, TX
04.2023 - 12.2025
  • Provided excellent communication and conflict resolution skills when dealing with dissatisfied customers, ultimately preserving the venue's reputation.
  • Assisted in planning special events, contributing to promotional activities that elevated venue visibility and attendance.
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.

Universal Associate

Stonebridge Ranch Country Club
McKinney, TX
04.2021 - 05.2024
  • Delivered exceptional customer service by addressing member inquiries and resolving issues promptly.
  • Managed daily operations, ensuring smooth workflow across various departments within the club.
  • Trained and mentored new associates on club policies and best practices to enhance team performance.
  • Exceeded performance expectations consistently, earning recognition from management for dedication to excellence in service delivery.

Education

Associate of Applied Science - Business Management

Collin College
Plano, TX
12-2026

Skills

  • Client relationship building
  • Account management
  • Relationship building and management
  • Pipeline management
  • Customer service
  • Multitasking Abilities

Certification

  • TABC License - 5/31/2026
  • Certified Food Handler, 5/5/2028
  • Licensed Insurance Agent - 3/6/2027

Timeline

Account Executive

Royalty Insurance
03.2025 - Current

Bottle Server

Kai Legacy West
04.2023 - 12.2025

Universal Associate

Stonebridge Ranch Country Club
04.2021 - 05.2024

Associate of Applied Science - Business Management

Collin College