Detail-oriented professional known for exceptional multitasking and conflict resolution skills in high-pressure environments. Committed to enhancing client satisfaction and driving successful outcomes through effective communication and collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Executive
Royalty Insurance
Lewisville, TX
03.2025 - Current
Managed client requests, ensuring timely communication and satisfaction with services provided.
Developed tailored insurance solutions based on clients' unique needs and risk profiles.
Collaborated with underwriters to assess risks and finalize policy terms for clients.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Bottle Server
Kai Legacy West
Plano, TX
04.2023 - 12.2025
Provided excellent communication and conflict resolution skills when dealing with dissatisfied customers, ultimately preserving the venue's reputation.
Assisted in planning special events, contributing to promotional activities that elevated venue visibility and attendance.
Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
Universal Associate
Stonebridge Ranch Country Club
McKinney, TX
04.2021 - 05.2024
Delivered exceptional customer service by addressing member inquiries and resolving issues promptly.
Managed daily operations, ensuring smooth workflow across various departments within the club.
Trained and mentored new associates on club policies and best practices to enhance team performance.
Exceeded performance expectations consistently, earning recognition from management for dedication to excellence in service delivery.
Education
Associate of Applied Science - Business Management
Collin College
Plano, TX
12-2026
Skills
Client relationship building
Account management
Relationship building and management
Pipeline management
Customer service
Multitasking Abilities
Certification
TABC License - 5/31/2026
Certified Food Handler, 5/5/2028
Licensed Insurance Agent - 3/6/2027
Timeline
Account Executive
Royalty Insurance
03.2025 - Current
Bottle Server
Kai Legacy West
04.2023 - 12.2025
Universal Associate
Stonebridge Ranch Country Club
04.2021 - 05.2024
Associate of Applied Science - Business Management