Avery O'Donnell
Ponte Vedra Beach
Summary
Friendly and dependable host with strong customer service skills and experience welcoming guests, managing reservations, and keeping the dining room organized. Enjoy working in fast-paced environments and creating a positive experience for every guest.
Overview
1
1
year of professional experience
Work History
Host
Palm Valley Fish Camp
Ponte Vedra Beach, FL
11.2022 - 04.2024
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Communicated effectively with kitchen and serving staff to coordinate orders.
- Assisted in training new hosts on operational procedures and customer service standards.
- Trained in food running as well.
- Would clean the tables and around the restaurant for a clean atmosphere.
- Maintained cleanliness and organization of front-of-house areas for positive impressions.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Education
High School Diploma -
Ponte Vedra High School
Ponte Vedra, FL05.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Professional appearance
- Reservations
- Seating arrangements
- Menu board art
- Telephone reception
Timeline
Host
Palm Valley Fish Camp
11.2022 - 04.2024
High School Diploma -
Ponte Vedra High School