AVERY RAGSDALE
Cleveland,Mississippi
Summary
Emerging healthcare professional and MHA candidate with a focus on patient-centered care and operational excellence. Combines knowledge in healthcare management and finance with strong communication skills developed through front-desk operations. Seeking to contribute to a mission-driven healthcare organization.
Overview
4
4
years of professional experience
Work History
Server
Resturants, Hotels, and many hospitality establishments
Cleveland, Mississippi
05.2022 - Current
- Assisted customers in a fast-paced service environment to ensure timely and satisfactory service.
- Managed multiple customer requests with a focus on maintaining accuracy and efficiency.
- Enhanced communication and multitasking skills in high-pressure situations to improve overall service delivery.
- Processed payments and completed transactions accurately.
Pharmacy Intern
Commerce RX Pharmacy
Cleveland, MS
01.2026 - 05.2026
- Facilitated daily pharmacy operations and administrative tasks to ensure seamless workflow.
- Enhanced customer service and communication in a healthcare setting to improve patient experience.
- Streamlined documentation and record-keeping processes for better organization and accessibility.
- Acquired practical knowledge through direct involvement in pharmacy tasks. with pharmacy workflows and healthcare operations.
Receptionist
Cleveland Pet Clinic
Cleveland, MS
08.2024 - 05.2026
- Oversaw front-desk operations while ensuring a welcoming atmosphere for clients. and provide professional, welcoming service to clients.
- Answered incoming calls, responded to inquiries, and directed clients to appropriate resources for efficient service delivery.
- Schedule appointments and maintain accurate client and patient records.
- Assisted with billing, payment processing, document filing, and administrative tasks to ensure smooth office operations.
- Assisted in daily office operations to maintain workflow and efficiency. while maintaining professionalism and confidentiality to foster a trusted environment.
Education
Master's - Healthcare Administration
Delta State University
Cleveland, MS12-2027
Bachelor of Business Administration - Healthcare Administration
Delta State University
Cleveland, MS05-2026
Associate of Science -
Fort Scott Community College
Fort Scott, KS05-2024
Skills
- Customer service excellence
- Order processing
- Payment processing
- Front desk operations
- Appointment coordination
- Effective communication
- Organizational skills
- Team collaboration
- Microsoft Office proficiency
- Restaurant management
- Inventory management
- Client communication
Athletic Experience
- Student-Athlete, Softball | Delta State University Cleveland, MS
- Balanced full-time academic responsibilities with year-round collegiate athletic commitments.
- Demonstrated strong time management, discipline, accountability, and reliability while managing competing priorities.
- Collaborated effectively with teammates, coaches, and university staff in a team-oriented environment.
- Represented Delta State University with professionalism and a strong commitment to teamwork.
- Developed communication, leadership, adaptability, and problem-solving skills through competitive athletics.
Timeline
Pharmacy Intern
Commerce RX Pharmacy
01.2026 - 05.2026
Receptionist
Cleveland Pet Clinic
08.2024 - 05.2026
Server
Resturants, Hotels, and many hospitality establishments
05.2022 - Current
Master's - Healthcare Administration
Delta State University
Bachelor of Business Administration - Healthcare Administration
Delta State University
Associate of Science -
Fort Scott Community College