Avery Reiser
Lakewood Ranch
Summary
Results-oriented professional with expertise in customer engagement and analytical skills in fast-paced environments. Proven ability to exceed targets and drive team success through effective communication and collaboration. Committed to continuous learning and adaptability, bringing a positive attitude and strong problem-solving capabilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Advisor
Liberty Mutual Group
01.2025 - Current
- Advised prospective customers on auto, home, renters, and personal liability insurance products; delivering tailored coverage solutions aligned with individual needs and risk profiles.
- Generated new business through inbound sales efforts while consistently meeting and exceeding monthly sales, retention, and conversion goals.
- Collaborated with underwriting and service teams to resolve customer inquiries, policy changes, and coverage concerns efficiently.
- Gained customer trust and confidence by demonstrating compelling, persuasive, and composed professional demeanor.
Office Administrator
Shape Glass, LLC.
05.2023 - 12.2024
- Enhanced problem resolution by facilitating communication between customers and internal teams.
- Ensured timely product delivery through effective coordination of order processing and schedules.
- Resolved escalated customer issues empathetically, collaborating with management for satisfactory outcomes.
- Increased customer retention by diligently managing critical inter-departmental escalations.
Education
Bachelor of Science - Business Management / Minor in Communication
Florida State University
Tallahassee, FL05.2023
Skills
- Cross-selling services
- Interpersonal communication skills
- Relationship building
- Customer needs assessment
- Complex Problem-solving
- Sales Excellence
- Time management
- Client engagement
- Objection handling
Accomplishments
- Liberty Mutual Platinum sales award
- Liberty Mutual Diamond sales award
Certification
- Licensed - Property & Casualty
- Microsoft Office Certified
Timeline
Sales Advisor
Liberty Mutual Group
01.2025 - Current
Office Administrator
Shape Glass, LLC.
05.2023 - 12.2024
Bachelor of Science - Business Management / Minor in Communication
Florida State University