Overview
Work History
Timeline
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Melissa Meraz

San Bernardino,CA

Overview

5
5
years of professional experience

Work History

Patient Service Representative

Loma Linda Health University
Loma Linda
09.2024 - Current
  • I am responsible for checking in patients to their appointments, as well as collecting copays, checking insurance eligibility, checking if the appointment has a prior auth if it is needed for the appointment.
  • I am also responsible for checking patients out of their appointment, and scheduling a follow up if needed.
  • I will also need to place a patient on a recall list if the patient needs to come out after 8 months or even 1 year recall list.
  • If there is an emergency with the doctor and they are unable to come in, I will need to cancel the clinic, call patients, advise them of the situation and offer the soonest appointment available.

Medical Assistant/Medical Receptionist

Mahmouhd Ibrahim
Rancho Cucamonga
06.2024 - 09.2024
  • I am responsible for checking eligibility prior to patients coming into the office, as well as preparing charts for existing and new patients.
  • I also am in charge of the providers VFC Program ordering vaccines as needed, and keeping track of the temperature logs.
  • I check in the patient, room the patient, vital the patient, and do other tasks according to the visit.
  • I have assisted the provider as well in circumcisions for newborn babies under 1 month of age.

Patient Care Assistant

Loma Linda Emergency Medical Center
Loma Linda
06.2023 - 12.2024
  • Emergency department assisted with the lobby as patients checked in and were waiting to be seen.
  • Assisted patients with any concerns or questions they may have.
  • The job duties consisted of vitaling patients depending on the acuity of the patient.
  • Took care of psychiatric patients, and sure they were safe and no harm to themselves or others.
  • Assisted with setting patients up to the monitors to watch their vitals the whole time they were in the emergency department.

Certified Medical Assistant Pediatrics

Beaver Medical Group
Redlands
01.2022 - 03.2022
  • Front office duties, such as redirecting messages and concerns from patient to provider.
  • Scheduled patients, answered concerns if appropriate.
  • Assisted with circumcisions, and tongue ties.
  • I also will do referrals per MD orders.

Certified Medical Assistant

Sac Health System
San Bernardino
10.2020 - 12.2021
  • I worked in family medicine, primary care, and as well as pediatric providers at this facility.
  • I assisted in OBGYN appointments, birth control procedures, and even assisted with different procedures like draining a cyst.
  • I would as well translate for providers if appropriate, vaccinated children, well child visits, sick child visits, physicals for adults, diabetic screenings, A1C check and as well as perform drug screens.

Timeline

Patient Service Representative

Loma Linda Health University
09.2024 - Current

Medical Assistant/Medical Receptionist

Mahmouhd Ibrahim
06.2024 - 09.2024

Patient Care Assistant

Loma Linda Emergency Medical Center
06.2023 - 12.2024

Certified Medical Assistant Pediatrics

Beaver Medical Group
01.2022 - 03.2022

Certified Medical Assistant

Sac Health System
10.2020 - 12.2021

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Melissa Meraz