- Cooking
- I enjoy cooking for friends and family gatherings
- Learning new cooking techniques and expanding my culinary skills
- Baking
- Camping
- Video Gaming
- Music
Avery Schmitt
Bethel Park,PA
Summary
Dynamic and reliable Store Team Member at Sheetz, recognized for enhancing customer satisfaction through exceptional service and effective product recommendations. Skilled in inventory management and customer engagement, I fostered strong relationships that boosted return visits and sales, while promoting loyalty programs and maintaining a positive team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Team Member
Sheetz
Bethel Park, PA
02.2022 - 08.2025
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
Education
Baldwin High School
4653 Clairton Blvd, Pittsburgh, PA 1523606-2022
Skills
- Reliability and punctuality
- Customer engagement
- Promotional support
- Friendly and helpful
- Customer assistance
- Flexible hours
Certification
steel center mix trades
Interests
Timeline
Store Team Member
Sheetz
02.2022 - 08.2025
Baldwin High School