Avery Shutter
Gonzales
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
5
5
years of professional experience
Work History
Server
Blue Goose Cantina
08.2024 - Current
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Carmines Italian
06.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Optical Sales Associate
My Eye Doctor
12.2021 - 02.2022
- Answered telephone calls to schedule eye exams and answer pre-screening questions or inquiries.
- Continuously expanded industry knowledge to stay informed on the latest trends and products in the optical field.
- Managed appointment scheduling for eye exams, maximizing efficiency for both staff and patients.
- Enhanced customer satisfaction by providing personalized optical recommendations and fittings.
Optical Sales Associate
Visioncity
07.2020 - 12.2021
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
No Degree - Medical Records
University of Phoenix
Tempe, AZ02-2026
Skills
- Exceptional customer service
- Cash handling
- Optical sales
- Teamwork orientation
- Insurance processing
- Problem-solving abilities
- Engaging with diverse customers
- Meeting sales goals
Accomplishments
- Awarded “Employee of the Month” in 2022.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Resolved product issue through consumer testing.
Timeline
Server
Blue Goose Cantina
08.2024 - Current
Server
Carmines Italian
06.2023 - 12.2023
Optical Sales Associate
My Eye Doctor
12.2021 - 02.2022
Optical Sales Associate
Visioncity
07.2020 - 12.2021
No Degree - Medical Records
University of Phoenix
Similar Profiles
Elena LittleElena Little
Waitress at Blue Goose CantinaWaitress at Blue Goose Cantina
Cristal EstradaCristal Estrada
Bartender and Server at Blue Goose CantinaBartender and Server at Blue Goose Cantina
Sydney ElderSydney Elder
Bartender at Blue Goose CantinaBartender at Blue Goose Cantina
Casey ParrCasey Parr
Speech-Language Pathologist Clinical Fellow at Ascension Parish School BoardSpeech-Language Pathologist Clinical Fellow at Ascension Parish School Board
Sarah LeJeuneSarah LeJeune
Teacher/Summer Camp Staff at Adventureland KidsTeacher/Summer Camp Staff at Adventureland Kids