Avery Smith
Choctaw,OK
Summary
Proven Server at CJ's Kitchen, adept in multitasking and exceptional customer service, enhanced dining experiences through effective team leadership and suggestive selling. Leveraged strong work ethic and menu memorization skills to increase sales and ensure guest satisfaction. Excelled in fast-paced environments, demonstrating excellent communication and professional appearance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals. Organized server with experience in fine-dining restaurant environments.
Overview
3
3
years of professional experience
Work History
Server
CJ's Kitchen
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Checked guests' identification before serving alcoholic beverages.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Boomarang Diner
09.2021 - 06.2023
- Built relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables.
- Assisted in training new hires.
- Explained menu items and suggested higher end menu items to increase sales.
- Managed busy times by maximizing table turnover rates and communicating with other servers to keep the flow as smooth as possible.
Education
High School Diploma -
Choctaw High School
Choctaw, OK05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Excellent Communication
- Staff Training
- Guest Engagement
- Professional Appearance
- Memory retention
- Menu Memorization
- Food Running
- Suggestive Selling
- Multitasking
- Team Leadership
Timeline
Server
CJ's Kitchen
10.2023 - Current
Server
Boomarang Diner
09.2021 - 06.2023
High School Diploma -
Choctaw High School