Avery St John
Wollongong,Australia
Summary
Highly motivated and enthusiastic barista/all-rounder with a year of experience in the food and drink service industry, specifically in cafe environments. An experienced customer service professional, professionally trained in barista work, and adept at utilizing both knowledge of the food and drink industry and customer service industry to successfully create enjoyable and consistent beverages, manage operations, and serve all clientele with kindness and hospitality. An adaptive team player with a passion and drive for good coffee and satisfied customers.
Overview
4
4
years of professional experience
Work History
Barista
Rose Lane
05.2023 - 12.2023
- Operates and maintains an espresso machine, serving both hot and cold drinks, whilst adapting to different customer needs and preferences, resulting in increased customer satisfaction.
- Demonstrates a strong work ethic, and drive to develop lasting professional relationships with customers through consistent, high quality products and services that results in repeat business.
All Rounder
The Secret Garden Cafe Woonona
02.2023 - 12.2023
- Operated and maintained an espresso machine, ensuring proper maintenance and cleanliness. Utilized a point-of-sale (POS) system to accurately process customer payments, ensuring that all cash and receipts were balanced at the end of each shift.
- Ensured all kitchen areas were cleaned and sanitized, following all food safety guidelines.
- Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers, and collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers.
Virtual Assistant
Sole Trader
01.2020 - 03.2021
- Developed and implemented processes to streamline workflow and improve operational efficiency. Managed and maintained customer databases, ensuring accuracy and relevance of data.
Education
Bachelors of Veterinary Technology - Veterinary Technology
Charles Sturt University
Wagga WaggaSkills
- Cash Handling
- Active listener
- Professional Demeanor
- Soft selling
- Menu Memorization
- Espresso machine operation
- Opening and closing duties
- Friendly and outgoing
Timeline
Barista
Rose Lane
05.2023 - 12.2023
All Rounder
The Secret Garden Cafe Woonona
02.2023 - 12.2023
Virtual Assistant
Sole Trader
01.2020 - 03.2021
Bachelors of Veterinary Technology - Veterinary Technology
Charles Sturt University
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