Avery Varvarinecz
Fort Collins,CO
Summary
Dedicated hospitality professional with a strong background in customer service and team collaboration. Known for efficiently handling guest requests and optimizing table turnover, contributing to enhanced customer satisfaction and repeat business.
Dedicated professional with strong customer service and multitasking skills. Experienced in creating positive guest experiences in fast-paced environments.
Rewarded multiple times for diligence, skill, and positivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host
Red Robin
Fort Collins, CO
08.2024 - Current
- Greeted and seated guests promptly to enhance dining experience.
- Managed waitlist efficiently, optimizing table turnover and customer satisfaction.
- Communicated special requests to kitchen staff, ensuring guest preferences were met.
- Assisted in training new hosts on operational procedures and customer service standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Sales Associate
The Colorado Store
Lone Tree, CO
08.2021 - 08.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory records using POS system, ensuring stock availability.
- Collaborated with team to implement promotional displays, driving sales engagement.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Science - Health And Exercise
Colorado State University
Fort Collins, CO01-2028
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Customer engagement
- Hospitality and accommodation
- Health standards
Accomplishments
- Achieved employee of the month, 3 months in a row, by completing hospitality, cleanliness, and swiftness, with accuracy and efficiency.
- Certified to train new hires on sales and service techniques.
- First-place winner of Halston’s Hope Foundation scholarship in 2023
- Was the physical education student of the month in High School 2023
Certification
- ServSafe
- Colorado Responsible Alcohol Beverage Vendor Training
- CLC (certified learning coach)
- CPR+ AED +First Aid Certification
- Seizure Aid Certification
Timeline
Host
Red Robin
08.2024 - Current
Sales Associate
The Colorado Store
08.2021 - 08.2024
Associate of Science - Health And Exercise
Colorado State University