Reliable professional with strong customer service skills and a focus on conflict resolution. Experienced in managing inquiries and helping people enhance their experience.
Overview
2
2
years of professional experience
Work History
Lead CSR
Animal Emergency Clinic-victorville
Victorville
10.2025 - 01.2026
Managed customer inquiries and resolved issues promptly and effectively.
Trained new team members on customer service best practices and company policies.
Analyzed customer feedback to identify areas for process improvement.
Dental Assistant
Whiting Family Dental
Apple Valley
01.2025 - 01.2026
Assisted dentist during procedures to ensure patient comfort and safety.
Prepared treatment rooms and sterilized instruments for patient appointments.
Managed patient records and maintained confidentiality in all interactions.
Educated patients on oral hygiene practices and post-treatment care.
Scheduled appointments and coordinated with front office staff for efficiency.
Recreation Leader
Town of Apple Valley
Apple Valley
08.2023 - 07.2025
Organized recreational activities for community members of all ages.
Assisted in planning and implementing seasonal events and programs.
Supervised participants during programs to ensure safety and enjoyment.