Summary
Work History
Education
Skills
Leadership Experience
Community Engagement
Timeline
Generic

Avery Woodard

Manassas,VA

Summary

Motivated and results-driven business student with strong leadership and communication skills, adept at managing multiple tasks and working effectively in fast paced environments. Eager to leverage academic knowledge and leadership experience to contribute to organizational success.

Work History

Customer Service Representative

Planet Fitness
05.2023 - 06.2023
  • Responsible for signing up/greeting and checking in members to the gym
  • Responsible for daily maintenance of gym
  • Responsible for opening and closing of gym

Customer Service Representative

U-Haul
12.2022 - 01.2023
  • Assisted customers preparing rental invoices
  • Answered questions and educated customers regarding products and services
  • Responsible for maintaining and inspecting U-Haul equipment
  • Used U-scan technology to manage rentals and inventory

Education

Bachelor of Science - Business

Norfolk State University
05.2027

Skills

  • Complaint resolution
  • Professional telephone demeanor
  • Scheduling
  • Product and service solutions
  • Positive and professional
  • Multitasking
  • Customer satisfaction measurement

Leadership Experience

Empowerment Leadership Institute

University of Virginia Darden School of Business, Woodbridge, VA, 

May 2020-August 2022

  • Obtained certificate in a multiyear program that merges leadership principals with emerging business trends. Studied business trends under mentorship of UVA business school professors.

Community Engagement

Volunteer-Mobile Grocery Store Service Representative, 

The Hangry Project, Woodbridge, VA 

May 2020-June 2023 

  • Prepared and served food to the underserved in the Metropolitan DC area on a mobile grocery store.


Volunteer-Dining Services, 

SOME (So Others Might Eat), Washington, DC

May 2021-June 2023

  • Worked in dining room greeting, preparing, and serving breakfast on weekends to those in need.


Volunteer

Strides for Strong Hearts, Upper Marlboro, MD, 

September 2024

  • Collaborated and assisted in the structure and implementation of family-operated company to create annual walk-a-thon in furtherance of heart disease awareness. Managed merchandising for walk-a-thon event. Helped facilitate day of event setup and registration.

Timeline

Customer Service Representative

Planet Fitness
05.2023 - 06.2023

Customer Service Representative

U-Haul
12.2022 - 01.2023

Bachelor of Science - Business

Norfolk State University
Avery Woodard