Aviela Cordova
Denver,CO
Summary
Dynamic server with extensive experience at Sushi Izumi, excelling in guest service and complaint resolution. Proven ability to enhance customer satisfaction through effective communication and menu knowledge. Skilled in multitasking within high-volume environments, consistently contributing to a polished dining atmosphere and fostering repeat business.
Overview
4
4
years of professional experience
Work History
Server
Sushi Izumi
Fort Collins, CO
10.2024 - Current
- Delivered attentive service in a high-volume restaurant environment
- Increased positive customer reviews through consistent, high-quality service
- Utilized POS systems to ensure timely food delivery
- Maintained a professional, polished dining atmosphere
Server
Lulu Asian Bistro
Fort Collins, CO
07.2023 - Current
- Provided exceptional customer service while efficiently managing restaurant operations
- Detailed menu explanations, addressed guest inquiries, and made tailored recommendations
- Coordinated with kitchen and front-of-house teams to facilitate seamless service
Hostess / Busser
First Watch
Fort Collins, CO
06.2024 - 08.2024
- Welcomed and seated guests, efficiently managing wait times to enhance guest experience
- Communicated with servers and management to support smooth operations and enhance service flow
- Bussed tables and maintained dining room cleanliness, ensuring a welcoming environment for guests
Server
Doug's Diner
Fort Collins, CO
08.2022 - 09.2023
- Served and assisted 20+ guests simultaneously in a fast-paced environment
- Managed time efficiently to ensure high-quality guest service
- Supported team members during peak hours, fostering a collaborative environment
- Built strong guest relationships that encouraged repeat visits and customer loyalty
Education
High School Diploma -
Rocky Mountain High School
Fort Collins, CO05.2024
Some College (No Degree) -
Front Range Community College
Fort Collins, COSkills
- Guest service & hospitality
- Menu knowledge & upselling
- Food safety practices
- Complaint resolution
- Team communication
- Multitasking in high-volume settings
- Dining room cleanliness & organization
- POS & phone handling
Availability
Full availability
References
Available upon request
Timeline
Server
Sushi Izumi
10.2024 - Current
Hostess / Busser
First Watch
06.2024 - 08.2024
Server
Lulu Asian Bistro
07.2023 - Current
Server
Doug's Diner
08.2022 - 09.2023
High School Diploma -
Rocky Mountain High School
Some College (No Degree) -
Front Range Community College