Avigail Barragan

• Process court filings and maintain accurate records in case management system.
• Assist with scheduling hearings and notifying parties of court dates.
• Respond to inquiries from the public regarding court procedures and documentation requirements.
• Respond to in-person and telephone requests for information from general public, attorneys and other involved parties.
• Process payments for fines and fees, maintain accurate drawers, issue receipts, and update account balances.
• Maintain high standards of professionalism while interacting with diverse populations, including attorneys, jurors, witnesses, law enforcement officers, and other court personnel.
• Reduce clerical errors by thoroughly reviewing all documents submitted to the court for accuracy and compliance with rules and regulations.
• Answer telephone calls, take messages and transfer calls to appropriate colleagues.

-Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.

-Resolved customer complaints quickly and efficiently while maintaining a high level of professionalism.

-Helped oversee the daily operations of the store, managing staff and inventory.

-Rotated merchandise and displays to feature new products and promotions.

-Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

-Remained calm and professional in stressful circumstances and effectively diffused tense situations.